Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Early Delivery
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery date changed, but it actually arrived earlier than anticipated.
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, this is my second refrigerator with same brand and model.
I would recommend this to a friendRated 5 out of 5 stars
Good customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite & professional guys unloaded & installed the new fridge.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and setup team did a great job, were on time, very careful in their preparation, removal of the old fridge and installation of the new one. Very professional in their overall handling of the process.
I would recommend this to a friendRated 5 out of 5 stars
Excellent installers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Best Buy delivery men who delivered and installed our new refrigerator were absolutely fantastic. Stronger than I thought humanly possible. Incredibly efficient, polite, tidy, and professional. They were fantastic.
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were professional and polite. Explained all the features and everything working before they left. Cleaned up.
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went VERY well. The two people the delivered the fridge did a great job and explained what we needed to do next.
I would recommend this to a friendRated 5 out of 5 stars
Smooth delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery process was smooth. The 2 Best Buy employees were very nice. Handled freezer with care. Great job.
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the installations kits with a refrigerator. It is useful
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew came in on time and installed within 30 minutes. Did a great job setting up the refrigerator and verifying the functionality.
I would recommend this to a friendRated 5 out of 5 stars
Water hookup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service Very professional knowledgeable at what they do
I would recommend this to a friendRated 5 out of 5 stars
GlynR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was done very professionally and product use explained.
I would recommend this to a friendRated 5 out of 5 stars
fridge install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very concerned that fridge installer would not have knowledge to install properly. Kendrick was great. He looked like he could install it with his eyes closed. Very friendly and did a great job.
I would recommend this to a friendRated 5 out of 5 stars
good company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party company that came when they initially said they would be there and did a professional job of installation. Best Buy's scheduling system screwed up numerous times, and did not communicate well with the installer.
I would recommend this to a friendRated 5 out of 5 stars
Nice Job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously, awesome job Best Buy. The installers were careful and professional. I'm really glad we utilized this service! We haven't had any issues post-installation at all.
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/ freezer. Lots of space. Love the fringed print resistant finish!!!
I would recommend this to a friendRated 5 out of 5 stars
Freezer installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were fast and professional on the day of delivery. They installed and quickly showed me the features.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees in the appliance department were extremely helpful. We appreciated the attention given us by Natalie especially when equipment delivered was damaged before it came into Best Buy hands
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and efficient installation. Didn’t have to lift a finger!
I would recommend this to a friendRated 4 out of 5 stars
Connection to water system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend having the service guys connect the water line. It made the entire installation process much easier for us.
I would recommend this to a friend