Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge purchase offer free water connection but this one didn’t have water source. Great service
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Right on time. great job. Could not ask for more.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did excellent job. They had to remove main door. There was no damage.
I would recommend this to a friendRated 5 out of 5 stars
Fridge install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both times I've used the fridge install, it has been a very smooth and easy experience. The delivery people were always very courteous and friendly.
I would recommend this to a friendRated 4 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a good job. The only reason they didn't get a 5 star wae because they failed to remove all of the wrapping.
I would recommend this to a friendRated 3 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech wouod not install my fridge because according to him, my valve was leaking. I called a plumber and nothing was wrong with it. I had to make a second appointment with best buy to have my fridge installed.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who delivered my refrigerator were excellent! Followed all protocols in place, cleaned up after themselves and were very personable.
I would recommend this to a friendRated 5 out of 5 stars
Great service technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered our moms fridge as promised and on time, was professional and courteous, took the time to go over everything with her and explain how the fridge worked, and connected all the lines to get it up and going.
I would recommend this to a friendRated 5 out of 5 stars
Refer delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 delivery guys were quick courteous, professional and very much on time.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and Geek Squad staff were absolutely excellent as usual. The freezer is also exactly what I needed.
I would recommend this to a friendRated 5 out of 5 stars
Professional delivery / installations
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys where fast and reliable on time i would definitely hire them again they was hapoy with the cash tip
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very nice and efficient doing their work
I would recommend this to a friendRated 5 out of 5 stars
Needed part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as needed to connect the refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Would Recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional services. There was a dent in the door, which the guys promptly reported to a supervisor and set up an appointment to replace the door.
I would recommend this to a friendRated 4 out of 5 stars
Installer was efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer recognized that we had a copper water line and utilized it in lieu of the one l purchased with the order.
I would recommend this to a friendRated 5 out of 5 stars
refrigerator purchased online and delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ease in purchasing online was excellent, plus delivery on time with great service
I would recommend this to a friendRated 5 out of 5 stars
Good installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent installation. The workers were courteous and seemed to be knowledgeable. I would use Best Buy installation again for any appliance I purchase at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator was delivered in an ease free and a great experience. Thanks to Dayann & Felix from the delivery co. You 2 are the best!
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very courteous, friendly, and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought a beautiful fridge that Geek Squad installed while we were moving in to our new house. It was so nice having Geek Squad professionally install our fridge while we focused on other tasks.
I would recommend this to a friend