Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Delivery and Installation - Great Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Endriel and Chaigo were great: friendly, conscientious, and knowledgeable. They were very professional.
I would recommend this to a friendRated 5 out of 5 stars
Installation Service Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the delivery and installation team. They arrived when they specified, and called previously to confirm appointment and confirm someone was home for the appointment. Well done.
I would recommend this to a friendRated 4 out of 5 stars
Done in 5 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer even hung around and told us how to clear the lines, so the water didn’t taste funky. Nice.
I would recommend this to a friendRated 5 out of 5 stars
No worries, eh!?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were fast, courteous, and got the job done. We used BestBuy for several appliance installs and never had a problem. Would definitely use them again!
I would recommend this to a friendRated 5 out of 5 stars
Fridge install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding, they where fast and real polite, made sure everything was completed and perfect, thanks for all your help
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Delivery Team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy installation team were very professional & helpful
I would recommend this to a friendRated 5 out of 5 stars
God install
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Best Buy install a lot of items and they always do a great job. Great company in general. Would recommend. Prompt and courteous.
I would recommend this to a friendRated 4 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reached on time and installed the fridge in a short time.
I would recommend this to a friendRated 5 out of 5 stars
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job of installing our refrigerator. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Straps over 2 wheel all day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad they didn't use a 2 week and mess up my hard wood floors the guys instead had straps around their shoulders and carried the fridge in. It was awesome
I would recommend this to a friendRated 4 out of 5 stars
Ice maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The aftermarket ice maker was easy to install. Instructions could have been clearer.
I would recommend this to a friendRated 5 out of 5 stars
Couldn’t be done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give this 5 stars because they didn’t do something that shouldn’t have been done. They noticed a problem and instead of doing I.t anyway and possibly causing a future issue the recommend some options.
I would recommend this to a friendRated 5 out of 5 stars
New Fridge install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, job done quickly. Called ahead of arrival, Appeared experienced for this job.
I would recommend this to a friendRated 5 out of 5 stars
Stellar Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel and Jordie where amazing. Very professional and made the delivery on time and very pleasant the entire time! I would recommend them to anyone!
I would recommend this to a friendRated 5 out of 5 stars
Absolutely worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the money to let them hook everything up they have all the parts and tools and expertise and get it done very quickly and properly
I would recommend this to a friendRated 5 out of 5 stars
Great installation and professional, friendly serv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Fast and friendly. The two gentlemen were accommodating of my schedule and answered all questions. Very pleased!
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the service team. They took out the old and installed the new refrigerator without any problems. I would order from Best Buy again based on their excellent delivery service.
I would recommend this to a friendRated 1 out of 5 stars
Bad communication, left unsatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the sales representative in store that they would tap into the waterline and comment it to the fridge. Then on the day of install I was told it would have to be by a third party provider they use and it would be on a different day. On the next appointment they showed up with just the metal connector hose and said they had made a mistake and would be contacting me to schedule a fix… still no word from anybody and I’ve just done it myself.. I’ve always had good service with Best Buy but I was severely disappointed with the overall experience
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome installation, nice work and smooth, without problems
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy installation. Arrived within the window they said and were efficient getting set up.
I would recommend this to a friend