Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installation of Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional and knowledgeable about the new Cafe refrigerator - how everything works.
I would recommend this to a friendRated 5 out of 5 stars
Great place to shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very best in service and installation. Best Buy personnel go The extra mile to make sure you’re satisfied with all categories of Your purchases.
I would recommend this to a friendRated 3 out of 5 stars
Slightly disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that your techs. were not able to drill or run a new water line. I did not have a pre-existing line so I have not been able to use the water or ice making features yet.
I would recommend this to a friendRated 5 out of 5 stars
Basement delivery.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well done. Had to remove old unit in basement before setting the new one. The 2 people they sent did a wonderful job. No nicks in the walls or the units.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my fridge and I’m very happy for the service the staff help me to choose the right one.
I would recommend this to a friendRated 5 out of 5 stars
Installation review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who delivered it were very professional. They delivered it during Covid but they wore masks & gloves. We were very pleased with their professionalism!
I would recommend this to a friendRated 5 out of 5 stars
Fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the two-man crew showed up on time, they were very professional and knowledgeable about the installation and moving of the product highly recommend five stars couldn't be happier at the service offered thank you
I would recommend this to a friendRated 5 out of 5 stars
We continue buying these products, they are of goo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We continue buying these products, they are of good quality, we are happy, but my wife is very happy.
I would recommend this to a friendRated 4 out of 5 stars
Works as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connecting the new refrigerator to it's water source is required. This device does that.
I would recommend this to a friendRated 5 out of 5 stars
In happy thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They bring my fridge and stolen everything was very fast and frenly
I would recommend this to a friendRated 5 out of 5 stars
Quick install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was great, and it was a quick and easy set-up. Due to COVID they could not get all of the plastic off inside but it was no big deal.
I would recommend this to a friendRated 5 out of 5 stars
Fridge install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and efficient, professional. And if any ogles wrong they will come back!!!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased new fridge adding water filter and installation was agreat idea. Everything was super fast and professionally done. All rubbish hauled away and great tasting water to boot.
I would recommend this to a friendRated 5 out of 5 stars
Demingchau change Different installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first deliver guy from the Best Buy is terrible. And we report to the Best Buy to change to Duenas Deliverry with Luis and Mario. Both are excellent, patient, skillful and earn our respect.
I would recommend this to a friendRated 4 out of 5 stars
Job well done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and install went well. They were courteous, thorough, and efficient.
I would recommend this to a friend- Cons mentioned:Leveling
Rated 1 out of 5 stars
nightmare installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this negative stars if I could. the installers did not level the fridge. I paid 89$ for haul away & they left the box in heavily trafficked street without telling me. later I found out why: it was not cleaned out to their standards. it had some dried food scraps in it. it took me 3 days and hours on the phone to get the thing hauled away.
No, I would not recommend this to a friend Rated 5 out of 5 stars
On time & efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on time & they worked extra hard to get it through our entryway. Explained the refrigerator functions well.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could I’d give 6 stars, great installation by professionals.
I would recommend this to a friendRated 5 out of 5 stars
No water hook up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turned down the water hook up to my new fridge. This is something I would just rather do myself for my own knowledge of how it’s hooked up.
I would recommend this to a friendRated 5 out of 5 stars
Professional and patient technician
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Patient and resolved my repair issue. Took the time to find a solution to my refrigerator door issue that worked.
I would recommend this to a friend