Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Five Star Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an amazing job in a very short time. We are beyond satisfied with Best Buy’s delivery and setup and would highly recommend this to anyone looking to upgrade!!
I would recommend this to a friendRated 5 out of 5 stars
Great job to the guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came to deliver and set up the fridge were great! Realized we did not need the waterline installed as we had a different hookup and they made sure we knew to return the waterline kit. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Up and running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again, these fellas hooked me right up and got the fridge working faster than my wife can get mad. They offered explanation and or any questions I might have. Perfecto
I would recommend this to a friendRated 4 out of 5 stars
extra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second refrigerator - wanted something dependable for overflow
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator delivery and installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had wonderful installers for our new Frig. They had installed and connected the ice maker in 10 minutes. Great job.
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and efficient installers. No issues at all.
I would recommend this to a friendRated 4 out of 5 stars
fridge blues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I failed to notice that the fridge has no deli crisper. the door handle is loose
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. It was a simple process and they brought it and placed it where we want. Nothing more to it.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great install, team was fast and very polite. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
expert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was a breeze, he even showed me how to operate it before I read the manual, he even showed me how to move it, without hurting my back, you see I have health issues, so, the service was awesome
I would recommend this to a friendRated 5 out of 5 stars
Great delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time and efficient install. No issues and very pleasant workers
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was friendly and had the refrigerator connected and ready to use in a very reasonable amount of time.
I would recommend this to a friendRated 5 out of 5 stars
pt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service technicians were knowledable and completed the delivery and installation in a reasonable time.
I would recommend this to a friendRated 5 out of 5 stars
The installers were prompt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very patient as we had to remove doors. They got the old freezer out without any trouble. They were polite and helpful. I tipped them for their work.
I would recommend this to a friendRated 5 out of 5 stars
Judy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placement of new upright freezer went flawlessly and removal of old freezer.
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went pretty good. Only reason I give 4 stars is that the tech installed the water connection reversed.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation and removal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time, prompt, personable and professional on the installation and removal of the old refrigerator.
I would recommend this to a friendRated 4 out of 5 stars
Satisfied Customer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my refrigerator installed & water line. Excellent customer service!
I would recommend this to a friendRated 3 out of 5 stars
Install problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install crew was very friendly but chose not to remove the doors prior to bringing the refrigerator up the narrow stairway. In the process they dented the door. Best Buy has replaced the door and is in the process of sending an installer to mount the new door. Minor unconvinced but could have been avoided.
No, I would not recommend this to a friendRated 5 out of 5 stars
Tried his best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serviceman who came out did his best to repair the fridge.
I would recommend this to a friend