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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 27,392 reviews
  • Rated 5 out of 5 stars

    Went Smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went smoothly -- no issues. They did a nice job coordinating with the tenant (this was an installation in a rental apartment).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator freezer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance with the fridge, ordering process was easy. Delivery was great . Very helpful and got it set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the highest praise for the installers. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was quick, professional and did a solid job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. I always have great experience with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Team Was Exceptional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team took the old freezer, set the new one in place, hooked it up- then gave me instructions. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was early and quick. Placement and installation went smoothly. Driver and assistant were polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered on time and set up perfectly. Even made sure it was level. Excellent delivery men. Can't ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Install was cake. They arrived on time, were in and out! Easy purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Didn't have a problem with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge freezer. Lots of room, deep shelves and deep side shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install our new freezer and haul away the old one were very courteous and nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on time and efficiently. Took all the packaging with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service & install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation ! Polite, and knowledgeable! Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew went a above and beyond to make sure we were taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smooth installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job in installing refrigerator. it was user ready when they left. good job in letting us when they would arrive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with the ease to slide back a tray. Spacious freezer with a sliding drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy geek squad did a great job installing my new fridge and the customer service that they showed when installing and before they left was stellar. I highly recommend BestBuys Installation crew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced fridg.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridg. i had for a year stopped working. Best buy gave me a new fridg.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation could have been a lot better!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First there was a bit of a language barrier. They had to get permission to use my water line rather than the one they brought (and I paid for). Then they did not understand I keeping the old fridge (I donated it). They did not even install the water filter.

    No, I would not recommend this to a friend