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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 27,392 reviews
  • Rated 5 out of 5 stars

    Made us feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad they replaced our wAter lines with new ones . There was a cost for it but made us feel confident in knowing nothing would leak behind fridge without us realizing it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and removal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed my old frig quickly and hooked up the new one quickly, Went over the features and provided all the info I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well, got everything we needed for the refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    should be free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional the doors were well leveled but not the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working like a charm! I love the ice cube shape being more of a muffin cup shape rather than the half moon shape. They fit in my cups/glasses much better! The installers did a Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery men!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery guys they took freezer out of the Box into the house set it all up even took the empty Box with them back and we love the Freezer. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations is free.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gave me rest of mind to have. My old refrigerator crashed without warranty on it. Best buy made it for the installations process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a routine set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a complete job done. The water filter was not put in. The fridge was not pushed all the way back. The piping was not pulled up tight from back of fridge. I had to take care of these matters myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home delivery & setup, quick, clean and respectful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery guys were the best. They removed my old refrigerator and installed my new one quickly. Both of them were quich, clean and respectful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very grateful with the installs guys, they did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was in stock!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we were able to select a product in stock and that it could be delivered soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were excellent and knowledgeable and careful in my new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were excellent! They went over and above to make sure that I was happy with my purchase and that all my needs were met! Super nice guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. On time and helpful information. He took time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation. Workers were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service For Those Hard to Move Items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, Fast and Friendly and on time the best in the business, imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installation is great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and helpful team of gentlemen, seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage for fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great for the delivery of my fridge, set up and then did a small demo of where the filters were and how to care for it. When they left I knew what I was doing and how to care for my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came at the time they said they would and took the old refrigerator out - put the new one in in less than an hour. Very courteous installers also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools for installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tools needed to setup my waterline kit for my new refrigerator.

    I would recommend this to a friend