Customer Ratings & Reviews

The gentlemen who took away the old refrigerator and installed the new one were amazing. The entrance to the kitchen is very narrow. They had less than an inch on each side of the refrigerator. They were extremely careful. They placed the refrigerator in its space, plugged it in, leveled it, and installed the handles. Not a mark on anything. Great people to work with.

Excellent team, they were professional and efficient. Setup was easy during the purchase of my appliance. Once the team was onsite they took care to put down materials to protect my flooring and ensured that the setup was complete and working to my satisfaction before they left.

The installers did not level the refrigerator when installed. The doors were also installed incorrectly. one door is higher than the other. When you open one of the doors it starts closing right away and does not stay open.

Installation came early and was very fast, including removal of our old refrigerator. The deliverymen were very careful, extremely efficient and obviously knew exactly what to do. They made a special effort to put everything back that they had to move in the process and the whole thing, including hookup and removing and reinstalling the front door, took less than 30 minutes.

Very professional installation. Showed us how to use and how to set up smart function.

Took the old refrigerator out and put the new one in place in minutes. No problem, no fuss.

Bought a new Whirlpool Refrigerator. The guys delivering the connected the ice maker and were able to use the existing water line. Works great.

The refrigerator was very easy for the technicians to install.

These two men provided the best delivery and install service I’ve received. The entry to my home was not well designed to move anything into the house. The team assessed the situation without a word of complaint. The set out to do a good job and do it right. Very good job!

Installation was quick and efficient. Installers were very respectful of property and made quick work of the job!

They installed this new fridge in a timely manner and hauled away the old one.

The installers are one of my least favorite parts of Best Buy. I’ve had several install and they always have issues. The customer service rep who helped fix the matter was great though.

The fridge looks great in our kitchen, counter depth makes a perfect fit. The fridge works great, convenient use. The delivery and installation was fast and efficient.

We had a 3 door unit that had to be removed & taken away because it stopped working. The 2 man crew had no problem getting the old one out & the new one in. It fits great with plenty of room & they took all of the shipping material off along with all of the tape holding things in place.

They connected everything as it should be. They knew what they were doing and did it really fast and efficiently

excellent rerfigerator. fits into the space for what we needed, a counter space 24 inch deep. works great. the price was excellent too

Best Buy installation exceeded my expectations. The fridge was a slow budget unit for the garage. When the installation team of 2 showed up, they pointed out that when they loaded the fridge, it has a scratch on one side and gave me several options on whether to accept the unit or watch for a replacement. They actually got on the phone with a supervisor and I was able to negotiate a discount on that unit and avoid an add'l wait. The install team changed over the hinges to accommodate my garage install. great experience.

We are very satisfied with the quality of delivery and installation of our new refrigerator. Delivery was made on time. The two delivery people (Mario & Eli) were careful with unpacking and bringing the refrigerator up the stairs and installing it in our kitchen. Excellent job, not a scratch on it.

Works fine. Easy to connect. No problems. Would recommend to anyone.

Is a noce design bigger i think its going to be smaller but works really good