Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Real McCoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my this refrigerator. Middle setting and everything is perfectly cold. Also, this is the real Insignia brand. No knock off.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and service team. Enjoying new appliance.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy did well; he didn’t help put that plastic that comes with it in
I would recommend this to a friendRated 5 out of 5 stars
Delivery and installation team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation team (2members) were excellent. They were very professional and it was very quickly complete.
I would recommend this to a friendRated 5 out of 5 stars
Good installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 gentlemen were professional, efficient and in and out in 30 minutes.
I would recommend this to a friendRated 3 out of 5 stars
Sloppy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery came 2-1/2 hours late. Installers seemed a bit rushed and did not go through operation check before the left. I had to pull the refrigerator out from the wall to finish connecting the water line to get the dispenser and ice maker to work.
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentleman who installed my refrigerator were professional, on time, and did a wonderful job. They had to take off my front door to get it in!
I would recommend this to a friendRated 5 out of 5 stars
professional install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These 2 guys who brought our frig, hooked up water line and took old frig were excellent. You would have thought that they were working for their very own business- couldn't ask for any better!
I would recommend this to a friendRated 5 out of 5 stars
Give service techs a raise! Quality workmanship.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable service persons. Pleasant. Respectful of property. Skilled with set up and delivery. Liked overview Demonstration.
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the guys that delivered the refrigarator had excellent costumer service.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery/ service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.. came when expected! Geek squad did everything as I set back worried free
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Rocks!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung Bespoke Refrigerator and Best Buy was great to work with to get the Panels and install them.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job geek squad! You installed it. My son says you were really cool.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who did the refrigerator set up, Tramaine ( I forgot the other guy’s name) were great, very courteous and did the job very efficiently.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish, well designed refrigerator. Met all our expectations.
I would recommend this to a friendRated 5 out of 5 stars
Just a simple connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free when you buy a fridge, this is a service sku that will connect the waterline to your fridge but will not do any work on it
I would recommend this to a friendRated 5 out of 5 stars
don carlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up early (called first) & worked hard to get the fridge into the house & set up. Excellent work. friendly guys
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was good, they was missing a part since it was on clearance. They came back with the part no problem
I would recommend this to a friendRated 5 out of 5 stars
Best crew ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that installed my new fridge was on time, professional and knew what they were doing
I would recommend this to a friendRated 5 out of 5 stars
Contracted Vendors were great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that plugged in the water source were efficient and great!
I would recommend this to a friend