Customer Ratings & Reviews

Was super fancy looking. Great size for a 2nd refrigerator, we needed a full size one though. If we had room for it we would have kept it. Sadly I returned it . I will buy one for a second refrigerator inside when i have room. I do recommend this for a smaller refrigerator.

Door reversal on my fridge was not done to standards and I had to call out Repairs to fix the wiring so the interior light would work.

The guys installing this product did a great job of being careful bringing it into the house through the doors without scratching anything. There were two issues that I was not aware of until after they left (I was teaching a music lesson when they arrived so my wife handled the whole process). First, there was a guide wheel missing from the upper shelf in the freezer compartment. They didn't check it when they did the install. I feel like they should have done a brief quality check to be sure everything was working once they hooked up the water line. Also, they didn't install the water filter. They just left it on the kitchen counter in the box. When I saw it, I asked my wife if they installed one and she thought they did. Upon inspection, we realize the water filter compartment was empty. Don't know if that was part of their job, but I feel like they should have told someone we needed to install it if they weren't going to. But all in all, we are very happy with the product now that we got the filter installed and the wheel fixed on the freezer door. So if you get a fridge, just be sure to check everything while they are still at your house.

Perfect. Installation techs were prompt, professional, and very respectful. Let me know what time they would be there, and that's when they were there. They were both wearing masks, gloves, and did all the work. To be as COVID-safe as they could, they asked me where the refrigerator was and that was it. I stepped back and within 10 minutes they had the new one hooked up and the old one carted away. HIGHLY RECOMMEND using this service with any and every major appliance purchase!

on time delivery done right even help me with the removal of the old appliance

Installation and haul away were a breeze. The guys were professional and cleaned up everything after hauling away the old fridge

The team are amazing and they have the ability and experience of what they are doing Also, they are very professional team members and very knowledgeable and very friendly and respectful

Great refigerator by Bosch. The Only issue I have is the water dispenser has issues to run water. There seems to be a few reviews on this. I tried to context Geek Squad and could not get someone to help address this problem and it started almost from day one. Other than this the refrigerator is very well made and has spacious room.

Adrian and his colleague were very professional in the installation of my newly bought refrigerator. It was easily brought into my home. They connected the fridge and left it ready for me to use. In addition, they cleaned up after themselves, taking with them the wrapping and packaging leftover. Thank you for being so careful as well not to damage anything indoors!

Needed a refrigerator for a small space in the garage. This works perfectly. WHIRLPOOL NEVER FAILS TO PLEASE

Excelling delivery service. No complaints at all. Very professional!

I had a bad experience with the first installers that brought the fridge. They removed my front door and screen door to bring in fridge which was completely unnecessary. The entrance was wide enough to accommodate the passage. Then they left the fridge in the living room because they claimed it would not fit through the entrance of the kitchen even with the fridge doors off, which was false. I measured it in front of them and told them they will have an inch and a half of wiggle room. They simply refused and left the fridge in the living room. A week later, geek squad sent another pair of installers. Now these guys were good. The took apart my old fridge and reassembled it outside so I could use it in my garage. They removed the doors from the new fridge and had no problem placing it in the kitchen. They installed the fridge and ensured everything was working properly before departing. I gave them each a tip for the excellent customer service.

Good professional work. Completed installation and demonstrated that the refrigerator was working properly before leaving. Removed the old refrigerator. No leaks.

The delivering, installation and all details were complete in the date stated on the bill of sale. Two specialists or technicians complete the installation on time and, as I know, the installation was carefully finalized. The two technicians were careful, observing all details and were noted for their courtesy and professionalism! Thanks!

Installers were very professional, neat, knowledgeable, and quick.

The installation was great the guys were very careful and very polite. They had it up and running very quickly.

I just can’t express enough gratification and appreciation for the service provided by your 2 agents Matt & Nick whom delivered and set-up our new refrigerator. I was truly impressed by their professionalism & friendliness and they are welcomed in our home again should I ever need further Geek Squad Help. They are each a valuable asset to Best Buy, work Great as a Team & I Thank You for only sending your Best.

The gentlemen that delivered my freezers set them up for me and made sure they were cooling properly before they left. They were polite and professional.

The team that did our refrigerator delivery and installation were excellent!

Execelent customer service. Our first refridgerator had a leak in the filter connection and needed to be replaced. It was replaced within a week and the new one works great. We love the self refilling waterpitcher. We also love the lower level could be both a freezer next to a beverage box. Worth the purchase.