Customer Ratings & Reviews

Pleased with home delivery and install. Geek squad usually does a good job. Better than carrying the item yourself lol.

Best Buy installed hose unit, looks good and solid, happy to have cool quality filtered water

The crew was entirely professional, handling our new appliance with care and efficiently getting it connected, installed, and running. We were very happy with the service.

Very pleased with installation. Installers polite and did a fantastic job and cleanup.

after issues were sorted out and I finally got it delievered all went well.

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The techs were professional and efficient. Great care was taken not to dirty or damage my home and new appliance. Sure beats DIY.

Excellent installation! Hooked the water line up without any problems. Moved my old refrigerator into the garage as well.

Two guys came, took the old fridge, installed the new. Quick and efficient. Good job guys!

The Refrigerator and ice maker were ready to install.

i had to pay for this instillation it should come with the purchase but it dosent

They came in unplugged old Refrigerator and put outside in garage and brought new one in and hooked it up.

Thankfully somebody knew how to install my new refrigerator, as a single person it is nice to have the service

Excellent delivery. No need for water installation, They even set the old fridge outside. A major when you're disabled.

Installation crew called when on the way & at arrival. Showed how the unit works.

This item was used for installation for my new refrigerator

It's a water line...easy hook up no leaks. Nice and sturdy hose with little chance to kink.

The techs installed my new refrigerator to my waterline hookup I bought the stainless steel water line The old fridge was plastic

The install and delivery team was very easy to work with and explained basic functionality w of fridge with us.

The one thing that I had issues with was the delivery!!! As stated, they contacted me 24 hours before the delivery date of Saturday, 3/30 with a 4 hour arrival window time of 8:30am - 12:30pm. The original house refrigerator was to be moved to the garage and the old garage refrigerator was going to be hauled away - so by 8am on 3/30, we emptied both the house refrig and the garage refrig, figuring that at the latest delivery would be around 12:30 I called someone in delivery/scheduling at 1pm who said that they would have the delivery team call me - he called me and said they were 3 hours out, so that would make it around 4pm - we had to put most of the items back into the 2 refrigerators After the 2nd three hour window of time, I called him at 4:30 - he then said that they were still another 3 hours out So that's the initial 4 hour window, then another 3 hour window, and finally another 3 hour window - basically it became 10 hour window of arrival! The installers left around 9:30pm and then we worked until 12:30am getting things back into the 2 refrig - it was a 15 hour day I'm so sorry, but the scheduler was horrible.