Customer Ratings & Reviews

The service at the store and of our delivery was top notch!

Even though we cancelled this purchase, it helped that that it was to be installed

Whirlpool refrigerator ice and water dispenser are working.

The team was wonderful. Clean, in and out quickly. They set up initial temps and had us going within 15 minutes.

I received a notification of the time they would be arriving and they were there at that time. Very efficient and professional.

Great product for the price! Quite and keeps everything cold!

Awesome experience. Produxt quality is incredible and associated protection plans are amazing

Nice guys, clean, neat, brought fridge into the house just fine. Did not connect waterline because old system was plastic and they would not connect the line if it was plastic. They couldn't use the waterline I was forced to purchase either because it was too short. So I had to return the line they made me buy and installl the waterline myself.

Really liked the delivery guys that also installed the refrigerator. They took the time to make sure the French doors were level and couldn't have been more accommodating.

Best buy employees were very net and clean when my refrigerator had been delivered

easy fast and very professional. the guys exceeded all expectations

Geek squad hooked up my existing water line and no leaks so far.. Great job!

the freezer is working very well. Takes up little space in the basement--but stores a good amount of food.

Best decision I’ve made. They delivered and installed the new one and removed the old one.

They came and installed and was great fast and easy.

The delivery and installation of my new refrigerator was done quickly and efficiently by Best Buy

They arrived on time and were extremely polite They took the time to answer my questions and cleaned up everything before they left I hope if I need someone back it is theym

These were used for installation of our new refrigerator.

The delivery team was great! They had to do some adjustments to get the item up our narrow stairway. They were very careful!

Had a Bespoke Refrigerator delivered paid for installation and water line hook up. Refrigerator wasn't level, freezer side door wont open, was told have something cut baseboard. Watetline hook up was right there easy to get at, delivery personnel refused to install, told me call plumber after i all ready paid for everything in CASH, not credit. I had Refrigerator and old dishwasher removed, area cleaned up, they were in and out in five minutes and i had to chase them down for waterline kit i paid for. Was told word for word "i will hand you blue box and note not installed so YOU cam return it. If i take you may not get refund." Walk with them, waited in driveway for this blue box that had water kit in it they drove away. I immediately called the number they called from to tell me they were on their way, was told again word for word. "I handed it to you" no sir you did NOT! i said i waited for you to go to truck to bring it and you drove away. Then you tell me, ughh ok ill swing back by and give it to you. No wonder you dont get your money back for things not installed. Oh did i say, packing wasn't removed from Refrigerator because i was told to have baseboard cut so freezer side would open. So very disappointed. Widowed Veteran on fixed income, byyself, i feel so taken advantage of. I have before and after pictures. You can change time stamps of pictures no less make this stuff up.