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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 799 Showing 15,961-15,980 of 27,392 reviews
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed when my new frig arrived. It has made it much easier to shut off the water supply when replacing the water filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt, courteous, efficient, and took great care to get any dirt in the house or scratch the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, thorough, polite….exactly what you expect..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery workers called me right away when they were on there way to my house and showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator!!! Fingerprint free and lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Delievery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team! Came at scheduled time, quickly delivered and installed the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for our refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I can get service when needed, though we have not needed any service calls yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from best buy. Installers came on time and very friendly. It took them 20 mins to install a brand refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and buying experience at bestbuy is the most friendliest and easiest ways to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install experience, helpful and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the overall process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process: from appointment confirmation, update and the heads-up "will be on our way soon," and the installation is very efficient and impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed it were in and out! Very professional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice crew but lousy claims service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was friendly and on time, but not really helpful: I had to remove the doors and hinges while they waited so it would fit through the door of the kitchen. I didn't mind having to switch the open side, but the process was not simple. The "installation" was not "ready to use". Worst of all: the delivery truck broke an outdoor light fixture mounted on a tree about 12 feet up on the way out. I don't see how they could not notice the noise of hitting, but they did not inform me of the damage. The claims process for this has not yet resulted in resolution or even investigation: I'm not satisfied with the Sedgwick claims process so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top guys for installation and attention for no damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done⁸

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person did a great job making sure everything was set up correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good drivers and installers. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing! Fast, efficient and very kind! They were on time and very reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely incredible the service is outstanding a

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible the service is outstanding and the whole team from sales person to management is behind you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were careful in making the connections and making sure the refridge was operable and that I didn't have any questions about its operation. so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and done great job hook up to test it make sure everything work properly and leave no mess great job. thanks to best buy.

    I would recommend this to a friend