Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27350 reviews
(27,350 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water line connection
Rated 5 out of 5 stars
Refrigerator water line connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As part of the refrigerator delivery Best Buy connected the water line. It was efficienct and they double checked for leaks. Works fine.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Excellent Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was excellent. Israel and his partner (didn't get his name) were very careful---measured all tight points of entry and made sure everything would fit. They assembled the refrigerator parts and connected the water for the ice maker quickly and well. My thanks to them for the excellent delivery and installation of my new refrigerator and for taking the old one out to the carport for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy Delivery at my house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be easier to install since I didn't want an ice maker on this unit, So, the delivery guys had the easiest delivery all day, set it down in my kitchen,plug it in, push it back, and on to the next delivery! Didn't take more than 15 minutes total. It works great also. I had to turn the chill down it was too cold for my lettuce!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Strongly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a new refrigerator to buy and suddenly saw the Best Buy Ad with a Whirlpool refrigerator at a stealing price, so I immediately went online to order it, and the whole thing worked out really well, from pricing to delivery to the Whirlpool's great performance, Best Buy's delivery was on time and they'd notify you a day a head of the delivery schedule; plus tỷ delivery team also called you on the date of delivery to inform about their arrival time, so it was great. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did an amazing job, cleaned up behind them and were very profecssional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Team
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great job with relocating my old refrigerator and installing the new one in the kitchen. They were courteous, on time and efficient in their work.
I would recommend this to a friend Rated 4 out of 5 stars
Double door fridge with bottom freezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positives: Nicely crafted and attractive refrigerator with stainless steel finish on doors. Double doors open to plenty of storage space. Doors will handle gallon sized products. Pleasant alarm indicates when door/s have not been completely closed after 30 seconds. A very large freezer capacity with good sized ice container. Very quiet unit. Plenty of light in fridge and freezer. Negatives: As with all newer models this one is 2 inches wider and several inches taller than our existing cubicle requiring the removal of a portion of wall. Although the front face of the appliance is stainless, the sides and top are a gray colored metal. The ice maker is positioned toward the rear of the freezer compartment and requires quite a reach to access the on/off switch. Most access to fridge interior will require both doors to be opened.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Installation service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team did the installation with ease.. they know what they are doing and well prepared with needed tools to have it set up. We are very happy with it. And definitely will recommend to friends and family on Best Buy installation service.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Refrigerator and freezer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator/freezer fits well in our kitchen. It looks nice and functions well.
I would recommend this to a friend - Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Quick setup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians installed everything as expected, on time and quick with work.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great delivery experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Start to finish I was completely impressed with the delivery and installation of my first refrigerator. The guys clearly knew what they were doing and got it done quickly. Sadly, the refrigerator failed so I will be getting a replacement in a few days. At least i know the delivery will go well!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Value! Truly a Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this refrigerator is a great value and highly efficient. The side by side is perfect for my needs. Thank you for selling an exceptional refrigerator at a better price than your competitors, such as P.C Richards, Lowes and Home Depot.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator perfection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love my new GE Refrigerator. It is the best and meets all of our needs. It took four deliveries but once we changed the brand to GE everything was perfect! The Best Buy representatives and installers went overboard in making sure everything was perfect - thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Frig Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The individuals that came to set up my Frig were great. They were very nice and the made sure everything was working correctly. They also asked if I needed them to over the frig. Because this was just a basic frig there was no need for the go over. The head installer was very patient with the new installer which led to a great experience.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After first purchasing an open box Samsung refrigerator, we had the compressor malfunction, losing over $250 in frozen. It took us two weeks to get delivered an identical unit for $100 more. This unit was in very good physical shape with seversl minor pin dents in it. Still had drawers and glass plates in their original packaging, appearing to have never been in another home. It has ben a very well functioning unit and maintains the exact temp for which it was set. Excellent unit. Wonderful price. Great service on the 2nd unit. Very satisfied. We have referred several family and friends to your outlet store in Brookfield, WI for their appliance needs. Several had purchased a unit or two from you.
I would recommend this to a friend- Pros mentioned:Installation speed, Overall performance
Rated 5 out of 5 stars
Tools that work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fast and done right the first time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge no issues so far have had it for awhile now
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional and courteous. The installed went very smooth. The installer told me a lot about my new refrigerator that I didn’t know. It is a great company that Best Buy uses.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installing fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a excellent job installing the fridge And taking the old fridge with them
I would recommend this to a friend Rated 5 out of 5 stars
Worthwhile to just get it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew is very attentive and gets the system up running quickly. If you already have the line, this isn’t needed, but if you don’t, buy the kit through Best Buy and just have them install
I would recommend this to a friend
