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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 27,392 reviews
  • Rated 5 out of 5 stars

    Excellent guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery guys. Helped me get it setup in the garage and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the waterline... everythiing working perfectly. Both ice makers and water dispenser functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery and installation and placement of my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation and placement of my product was excellent the guys did a great job took much care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers are pros. They wheeled in the new fridge and had it up and running in about 10 mins. I was very impressed and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and accurate installing, thank you! I would recommend using Best Buy for all appliance deliveries and installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the stainless line for the water but they were able to use my old line so it saved me $29.00 since I can return the new line to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, clean orderly work .. No Hassle with fast install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were quick, sufficient, and arrived when they were supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with our refrigerator..And the delivery men where great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Need to make ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again it is kind of needed to hook up the water and ice on the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good the only thing was that I had to installed it my self because we needed to fix the water line first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, friendly, informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Late for install but did a great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, 4 hours late from appointment window but the installers were super kind & apologetic so it worked out fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came we're fantastic, in and out within a half hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wished to purchase this model refrigerator and found it at the store. The staff facilitated the purchase and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were prompt, well trained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. They guys were on time worked as a team. They were COVID aware, wearing masks and using hand sanitizer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my refrigerator , which breakdown after 2 years , so plan help me get new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t agree to honor the installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and quick. Showed up kate and refused to complete the instal bc that were running behind. Guy said I’ll make sure you get a refund on the installment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was polite, professional, and friendly. Notifications and scheduling were smooth!

    I would recommend this to a friend