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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 27,392 reviews
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were very polite and helpful. Knew exactly how to make the installation smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and Tommy did a quick and great installation. Very professional and best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provides by outstanding proffesionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great. Friendly and engaging. They seemed to really enjoy their work and talking to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t say enough good about Chris in appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris in appliances should be promoted to management

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a replacement because my previous refridgerator ice maker stop working and barely got the new replacement not even a month ago and stll the same issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It’s sleek , outstanding for what we need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these guys in the past and nothing but professional installation. Gotta love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very professional. Very knowledgeable people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were friendly and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional ! Installers were friendly and fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were professional, friendly, and quck. Were very mindful about wearing masks and staying socially distanced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not able to connect because the line was plastic and they were not allowed to touch the old lines. My son had to connect it. The fact that they couldn’t connect was not told to us before they came. This was the only reason we asked for installation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up on time, provided professional installation, and stayed to explain features of the new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys were professional and quick. Made sure it was level and wiped down so we didn’t have smudges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and professional installer. Took the time to show us how to operate all units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on time! Best Buy was great at communicating all the delivery details. Over all very satisfied with their delivery/set up service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived late but the crew was very courteous and professional, did good and clean job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job and it was done quick...get on time to job site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation. Installers were careful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Awesome service. Highly recommend..

    I would recommend this to a friend