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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 27,392 reviews
  • Rated 4 out of 5 stars

    waiting for valve to be installed to get this in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope the technician will install as soon as I get the valve installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up of refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were courteous and left everything clean and tidy. This is another great experience from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite operators no problems and cleared up after themselves too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people set everything up for us, even leveled everything before leaving, very professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was polite and courteous. I wish that Best Buy allows to have waterline installed with the plastic line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Pro Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation crew called ahead and gave an accurate ETA. How often does that still happen? We were lucky enough have two kind, helpful and knowledgeable young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not there for the installation. Since my husband did not complain about the installer, that must be a good sign. Right? Have not had any leaks. Again, good sign.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, set-up of new refrigerator and removal of the old went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and they did great installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, keep everything clean. I would definitely recommend for future installation of your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team which came to deliver and install the freezer was well trained and highly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer were on time and communicated arrive time with us. We’re efficient. Helped us move existing unit off to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bsbsns

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bájala as ando f dos did d didn’t d divaga disks disks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick up and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen who arrived for this order both were nice, fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time and followed instructions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed instructions on where I needed fridge installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were polite, punctual and professional. They also hauled away our old freezer. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a upright freezer made by General Electric to replace old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up to existing line, extra hook up eqpt. charged for not used, waiting for credit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One more problem to deal with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery man hooked up the water line using my existing hose, so I didn’t need the hose I purchased from Best Buy. He said he would return it and I would get a credit for it. Guess what didn’t happen. I should have taken it back to the store myself for the credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    basic install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually we did not need them to do water line hookup. Reason being, this fridge was put in garage. No ice or water dispenser.

    I would recommend this to a friend