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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27236 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the Refrigerator Install to Existing or No Water (Ready To Use) service, with many noting proper installation and quick service. The size, water line connection, and capacity are also appreciated by customers. However, some customers have reported issues with door alignment, leveling, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 27,236 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was placed inside my home as requested. There was not a quick overview on use but it was pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful little refrigerator,,,I love it! It was one of only 2 french door refrigerators that fit in our space,,,bright lights, shallow so you can see all that you have in it,,,no more leaning over and moving the front things around so you can see what's in the back,,,couldn't be happier with it,,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, measuring spaces, planning out how they would complete the installation in our space. ( main living on the second floor and removing the old refrigerator). All told, they were here less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frog is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew for install. Would do it again. Refrigerator is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery was on point very detail, understanding, caring and provided excellent service. On my second delivery they were right on time, however giving knowledge or input to the guys it’s like saying I don’t want to hear what you say just let me do my job. Overall product is good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Oopsie!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called to ask if they could come early...YES! Arrived and began work immediately. Removed old fridge and put new fridge in it's space although the measurements were off and it did not fit. Was told had 14 days to return it. Was able to sand the cabinet down a wee bit and now it fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and did a professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Install fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and measured to double check things would fit. Early end of the window as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very professionally and smoothly. One star deducted because the refrigerator was in the lock mode after the installers left so I had to figure out how to turn on the auto fill pitcher and make other adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    No water filter or installation needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and go! The fridge doesn’t have a Walter filter or ice maker but is a perfect size and price for a “spare” fridge in my basement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great in its space

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my rebate. But I love my fridge it’s really nice. The guys did put a scratch on it. We noticed it after they left !!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ducky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest fridg we have ever had. Beautiful. The delivery crew was awesome,working til 7:30 pm to finish It is so big that it had a be taken apart to get it in the door, then reassembled. Wes is a first rate awesome delivery person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and careful to make sure the fridge was installed despite the narrow path to get to the location. They kept me informed of all the options and cleaned up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery, friendly and professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new refrigerator for a rental property and scheduled it for delivery and installation. Our tenant was home to receive the delivery and installation. Your delivery and installation crew was fantastic and our tenants were very impressed with their professionalism, promptness and courtesy. The old refrigerator was in place when we bought the property. It had a working water and ice dispenser, so I didn't think I needed to pull it out and check behind it for a shut off valve. Although there was a water line, it turns out there was no shut off valve so I needed to schedule an appointment with our plumber before they could hook it up. The team was very courteous and patient while our tenant got us on the phone. We spoke with the installers directly and they were very understanding. I did ask if they could just leave the delivered refrigerator there, because our plumber could hook it up after he installed the shut of valve. We could take care of having the old refrigerator picked up and hauled away. I figured that would save them a trip back out to do a second delivery, and our tenants would have one less day of tradesmen in their unit. Unfortunately, they said they could not do that because that's not what they were scheduled to do. Once that shut off valve was installed, the second trip out to deliver and hook up the refrigerator was a different crew. Our tenants were very happy with this crew too. Overall very happy, but we could have saved them a second trip out had they had a little bit of flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast and careful to ensure that no damage was done. Fair warning: If they are removing your old refrigerator and it is oversized then make sure that they know to bring a four-person crew. The installation crew is only two persons, and they had to come back several days later with a four person crew to remove the old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came out were very professional. We measured the space for the refrigerator but not the entry door. They figured out a way to get the refrigerator into the kitchen. Any other crew would have left. I would highly recommend this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and helpful. I was disappointed they couldn't haul my refrigerator but I was able to get rid of it. They did remove it from the house for me. The delivery was fast and installation was smooth for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    A Good Choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for several weeks now. It's working very well. Temperature testing reveals all sections of the box are at required temp. A nice discovery was that the box sits nearly flush to the back wall. I was hesitant to buy a house brand, but the brands i was looking for wasn't available for 2 months or so. Very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Techs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They men was very fast and amazing at what they do.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Refrigerator Doors didn't close after installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appointment was set up because the original installers didn't level feet so that left the doors remaining open and not self closing. I called BestBuy and they setup this appointment to remedy the door closing problem. The installers did their best but the doors wouldn't self close so we put felt shims under the front feet and that resolved the door closing problem.

    I would recommend this to a friend