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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27350 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 27,350 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous, professional service! Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team had my fridge installed and leveled and working before I could down half a cup of coffee. They made sure we knew all of its parts and how to operate it. They did an amazing job! No more DIY for this chick! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery to be PROUD of

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my refrigerator is probably the best customer satisfaction experience of my life! With little to no room to remove the old unit & the amount of energy my delivery crew put into making sure that the new one was placed properly made this delivery experience one that Best Buy should be proud of!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Ready quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the fridge quickly and we'll and have had no problems. Were as accommodating as possible with time and area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It works great, is beautiful, and has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    refrig eval

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product looks very nice , fits easily where we wanted it an is performing perfectly so far

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy, and the delivery guys were terrific and very helpful. I will use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have them install because we decided to paint the garage floor but they arrived ready to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Alex and Alan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is built in a way that the refrigerator fits catty cornered in our kitchen. In order to get our old refrigerator out of the corner the doors had to be removed and the unit literally carried out of the corner. When the first third party delivery service arrived, they looked at the situation and said they couldn't install the new refrigerator because it would not fit and they left. I immediately contacted my local Best Buy where Amaria helped arrange a new delivery using a Geek Squad approved delivery service. When Alex and Alan arrived, I explained the situation. They came in the house, surveyed the kitchen and said it should not be a problem. They went to work and within an hour Alan and Alex had removed my old refrigerator and had the new one installed. Alex and Alan saved the day for us and they deserve a big Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery of my small freezer was GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the delivery of my small freezer. The two delivery men were well spoken, efficient and answered my questions. The freezer was installed and the old one removed. The entire experience was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great followup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second crew that came out to reinstall and reroute my water line. They did an awesome job. Much better than the previous team that came to install the first water line. Also the first team routed my water line through a unused under sink reverse osmosis system thereby flooding the entire fridge water system with water filtration that was unknown and hadn't been used in years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The Best I've Seen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alonso & Miguel are the best installers I've seen in a long while. They greeted us, came in smiling and inspected the space, took measurements and confirmed the refrigerator would fit. The moved the old fridge and floated in the new one and answered all questions in a way that showed us they were Professionals. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Second. Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator. From Best Buy. Is wonderful to have. Had to wait 4 months. Because of supply problems. Delivered nicely. Only problem. Is that tit comes with ability to change opening to other side snd the cover fir that is heavy tape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The install went flawlessly! The two guys who delivered and set everything up worked quickly and clearly knew exactly what they were doing. We were very impressed—and we love Best Buy and highly recommend!”

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed the fridge were super quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 4 out of 5 stars

    ok job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well I kind of have a bad and a good review the guys finally got it done but when they left they didn't turn the water back on to my refrigerator so I couldn't really get to the back of the refrigerator but it was just an honest mistake

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't overlook this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great starter or backup refrigerator. Not many frills but it gets the job done for those needing a basic unit at an affordable price. Looks good, runs smoothly and quiet. I recommend this for those needing extra space or just a good, solid starter fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Stan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job nice and fast and work out great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the installation! They were very professional, knowledgeable, and efficient! I would very highly recommend purchasing from Best Buy (good prices) and having them do the installation (really good quality work)! They did a great job and checked to make sure everything was working properly before leaving. They also gave some instructions for the use and operation of the appliance!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Ice maker, Noise level

    Rated 1 out of 5 stars

    Free installation. You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator doors were put back on unevenly. Plus the refrigerator has been making ticking and popping noises. The installers said it was all set up knowing we were not hooking up a water supply to the automatic ice maker. Well we got a notice from Whirlpool saying if there was no water hook up make sure the ice maker is turned off. Thanks to your installers it wasn't turned off. I think we'll try elsewhere to finish our kitchen and laundry room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! Large, even cooling, great lighting, good to look at!

    I would recommend this to a friend