Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome guys! Did a great job with the refrigerator instillation and left no mess!
I would recommend this to a friendRated 4 out of 5 stars
Waterline hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men did a very good job. Very carefull , and used good products.
I would recommend this to a friendRated 5 out of 5 stars
Samsung side by side delivery and set I place inst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job crew was careful and through cleaned up after themselve
I would recommend this to a friendRated 5 out of 5 stars
Love shopping at best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS VERY PLEASED WITH THE DELIVERY AND THE HELP THAT GEEK SQUARD PROVIDED.
I would recommend this to a friendRated 5 out of 5 stars
superstars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was very difficult to access the delivery area and your people were spectacularly patient and professional
I would recommend this to a friendRated 3 out of 5 stars
New Fridge Metal cooling 2door 2drawer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appliance but a very disappointing ice maker and ice storage... Small half rounds, little production. This will not satisfy our needs. The ice is not appealing and hardly useable. So sorry ... I will need to freeze my own supply. The mid-drawer is also great and I Love the black stainless.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was knowledgeable and friendly. Showed us all of the functions.
I would recommend this to a friendRated 5 out of 5 stars
Awesome staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my new LG fridge delivered and installed. The guys were awesome and friendly. They were careful not to mess up the product or our home. Would use them again.
I would recommend this to a friendRated 5 out of 5 stars
Great team work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys. Awesome team work. They installed the appliance cleaned up after themselves and left everything went perfect
I would recommend this to a friendRated 5 out of 5 stars
Sturdy, well made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an important part in our installation as we need two connections, one for the washer and the other for the steam dryer. I'm confident in the product.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 1 out of 5 stars
Installer refused to connect water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a brand new copper water line installed for the refrigerator and it passed County's plumbing inspection. I then ordered the refrigerator with delivery and basic installation and the $30 connection kit that Best Buy said was required, but the guys BB sent to deliver and install the refrigerator said they couldn't connect to a copper water line -- it had to have a cutoff valve behind the refrigerator (mine was under the sink). The next day, I paid my contractor to come back and connect the water line and he had no problem at all connecting it to the copper water line in just a few minutes (without installing a new cutoff valve behind the refrigerator).
No, I would not recommend this to a friend Rated 5 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. The techs arrived on time and had called 30 minutes before arrival. Efficient. Qualified. Friendly.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have been easier! The delivery guys were very courteous and worked quickly for a successful delivery.
I would recommend this to a friendRated 5 out of 5 stars
installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did an excellent job--thorough, polite, and responsible.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and awesome to deal with. Thanks
I would recommend this to a friendRated 4 out of 5 stars
easy peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation is easy and they guys were very helpful and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Top notch install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch install on the refrigerator. They carefully installed and showed us how to use the various features.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation team who switched door from left open to right open. Friendly, timely and neat crew.
I would recommend this to a friendRated 3 out of 5 stars
install drama
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when my new refrigerator was delivered i got a surprise. well the deliverers and i got a surprise the power cord was cut to the point of no return. best buy customer service at the store helped me quickly to resolve the situation and order a new refrigerator. it was about a week with no product but the situation was resolved.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Very quick, efficient and seamless.
I would recommend this to a friend