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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 27,392 reviews
  • Rated 5 out of 5 stars

    Great Value!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator I purchased was exactly the make and model I was looking for. Best price in the valley!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Went over in detail the condition of unit and operation of unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. The installers were friendly and professional. The did a great job positioning my refrigerator, and hooking up the water source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done efficiently and on scheduled. I would use Best Buy installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, fast, friendly and done right these people know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people will not hook it up to the existing water. Line. No matter what the sales person may tell you at the time of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the crew installing new fridge and removing old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it unless you install fridges for a living.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this to avoid any installation/warranty issues. Note to get your own stainless steel water cable though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ordered product, no delivery on sched day

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled delivery with email confirmation and delivery window of 7am-7pm on said date. Had to bounce back and forth between customer service agents. At noon agent told me delivery was still scheduled and the driver was out with other deliveries. At 3pm agent said I should be next up soon. At 7pm the agent said the delivery was cancelled that morning bc there were drivers due to illness. Had to find time off work again to reschedule delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation experience! Representatives were very respectful of my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't put everything back together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the unit without damage so I guess that's the goal but they decided to remove both my doors without asking before they started and then didn't put the back together correctly. The first crew didn't need to takes anything off and also got the unit in just fine. Left parts out that I had to re-install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new technology and spacious design. Great price, service, delivery & installation! Highly Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible warehouse crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange this product three times because the ware house kept sending damaging products !! Which basically took me a month to get. But so far the deep freezer that finally came non damage is working pretty good .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installers did a great job. They were very attentive and respectful while in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done by the installers. I'm guessing it's good because the job got done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price for the waterline, I liked that they had the connections at bestbuy and we did not have to go to another store to buy hook up items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service delivery team; professional, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were outstanding. Fast, friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Easy install and courteous techs. Will definitely purchase appliances from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and lifted refrigerators to prevent damage to wood floors.

    I would recommend this to a friend