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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 27,393 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was outstanding as was the set up and install. They did not spend any time showing me the directions but that was not a big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very informative and answered all concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ??

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the refrigerator very much, it was delivered on schedule and set up ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic installation was very good. they missed some of the protective plastic on some things but other than that it was a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and awesome dependability. Good people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    F and F ist the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men are so neat and efficient. If purchasing appliances from Best Buy, make sure they use F and F for your delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation team (Jordan W. and partner) are great! They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly rec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. They were very careful of our wood floors and cabinets during the instal. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, efficient installation with friendly, knowledgable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ref

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent and very professional. Very thouough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer Installation with Existing/No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the scheduling I had problems with. Once the crew was here with the delivery, everything went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly! Extremely quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top rated service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service buy the tech who came back to change the refrigerator door side.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 1 out of 5 stars

    I had to do my own installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer couldn’t get the water for the ice maker to work. He said I needed to hire a plumber because my water line wasn’t working. It was working previously. They didn’t even remove all of the packaging material and plastic. I tested my water line and it worked fine. Then I noticed there were small rocks in the water connector. I removed them and it worked just fine! Also, there was a dent on the front of the fridge. The installer took a picture and said he would send it to whoever handled this issue and I would receive a call. He didn’t do that either!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was knowledgeable, efficient, and courteous, All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apartment fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Efficient and courteous. Delivery went better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant installers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly and quickly. I could tell they were experienced and careful with handling the merchandise.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the refrigerator was installed correctly but the ice maker does not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivering did a great job installing, very careful and left me without having to think about doing it myself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were in and out with the products I order. Was very nice and very helpful with teacher me how to clean my products.

    I would recommend this to a friend