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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 27,393 reviews
  • Rated 5 out of 5 stars

    Perfect delivery guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys setup new fridge in my garage. No problems with unloading from truck and no problems with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and delivered on time Will recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO HASSLE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GROUP CAME OUT AND INSTALLED WITH NO TROUBLE. THE DELIVERY AND INSTALLATION WAS ALL ON THE SAME DAY. EFFICIENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely, professional and extremely courteous and efficient. They were in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery and courteous. Workers wore mask and put our fridge in lication that i requested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good after 1.5 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since installation. Water pressure seems fine and no funny tastes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew was on time, installed without any issues. Called when they were on their way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional and polite. they moved the old fridge to my garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good customer service, fantastic deals, I love to use my best buy credit card for my points

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installer broke my water shut off.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Samsung 4 door refrigerator was installed correctly, but the refrigerator would not cool and I asked for a replacement. The second Samsung 4 door refrigerator was not installed correctly. The installer didn't level the refrigerator. I found out that he broke my water shut off handle when it was time to replace the water filters. It just spends around. This is going to be an expensive plumbing repair. They have to turn the water off at the street. They have to cut a hole in the sheetrock in order to cut the copper tubing so that they can remove the old shut off from the inside. Insert the new shut off and solder the copper tubing. I have to install sheet rock, plaster and re-paint the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service guys, were professional and knowledgeable about the product. And clean behind the mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profesional personnel and knowledgeable of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and timely work. Extremely careful and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , competent, neat, very knowledge able..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrige

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personality and really helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew had my refrigerator hooked up in a matter of minutes. They were fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great! After carrying that heavy refrigerator up a flight of steps. He took the time to explain everything fully. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team to deliver my fridge. They were very quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy and took all the garbage with them. Very timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Fast and efficient service. Workers were polite and went about their business as they should.

    I would recommend this to a friend