Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27393 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 27,393 reviews
  • Rated 5 out of 5 stars

    Taking care of business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were excellente! Polite, helpful and they did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation clean quick set up. Delivery and installation were on time and went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our install was quick. The people knew what to do and relayed info so we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and value for monry great to purchace at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing my refrigerator were AMAZING! Both were masked for safety and they left my kitchen clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They performed the connection without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did great with installation. Guys came prepared and were able to complete the job rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro install, worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was included with the purchase of fridge and new water connection. Why not have a pro hook it up? It's done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality technicians!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them because it was free. Did a very good job and saved me the trouble! Would be worth the money if you couldn’t do it yourself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for All Homes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered our new refrigerator couldn't install the water line for the ice maker. The line that came with the kit was only 6 feet long and we needed twice that length. The refrigerator went back to the warehouse and after we installed a new line ourselves, we scheduled a new delivery date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth operator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went smoothly. All connections made on site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marine city

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give delivery men a 10 for taking care to put doors etc back on etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline connection for refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy connected our waterline when installing our new refrigerator. Great customer service , and explained everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints! delivered on time and went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up late, but communicated proactively to let me know what was going on. Very friendly, would work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work very well Anything I buy from the Best Buy it’s very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Techs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and got the job done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job installing my refrigerator, they were clean it was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered our new fridge and instaled it very helpful and moved old one to spot in the garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get delivery and installation. Would recommend over a Home Depot and especially Lowe’s which is the worst!

    I would recommend this to a friend