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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27393 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 866 Showing 17,301-17,320 of 27,393 reviews
  • Rated 5 out of 5 stars

    Cost a little but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be there for installation so it made sense to pay a little bit and make sure it will work for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All connections were done the correct way and saftey was 1st with this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two men that came for the installation did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great with the installation and went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    performed as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tools did job. Everything screwed tight installation repair needs specialized tools i guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly with helping install the new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to not be 5 stars they were great delivery guys and hooked up the water line to the fridge, better then the last 2 appliance delivery guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Brough it in without scratching, to bumping anything. They were very professional. They were very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Friendly and Professional crew. Great communication and they should up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install #2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very proficient and polite! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good jop guy,s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're on time got in an set up quickly were courteous and did a fine jop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing uneventful; the delivery man asked too many questions regarding the refrigerator he was picking up; he wanted to know why we were given it away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danyelle is very friendly, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job removing my old fridge and installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water and ice on door work perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will purchase only Samsung water filter due to heads up from a friend with this fridge. Installation seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, friendly delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were professional, on time, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation. Just plug in and go! So far Insignia has been a great brand for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed my refrigerator awesome. Had to take out an old refrigerator installed a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that brought the new fridge had to disconnect the waterline from the old one and reconnect to the new fridge. No mess. Quick, efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about pulling old fridge out and bringing new fridge in, leveling, connecting to water etc.

    I would recommend this to a friend