Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was excellent! The staff was friendly and on time.
I would recommend this to a friendRated 5 out of 5 stars
Money well spent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great. Explained it all very well. Very happy.
I would recommend this to a friendRated 5 out of 5 stars
Connection Is Easy to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the installers install and connect my new refrigerator using the Smart Choice Stainless Steel Water Line Kit to the existing water line.
I would recommend this to a friendRated 4 out of 5 stars
Very easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the water to the ice maker was very easy and simple
I would recommend this to a friendRated 3 out of 5 stars
New fridge delivery/hookup to exsting water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an existing water line for my fridge, but when my new fridge was delivered, the delivery people said that they would have to change all of the fixtures, otherwise they would not hook up my fridge to the existing line.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech set everything up as he explained it to me.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery personnel was great. Very professional and does not get paid enough for what they do
I would recommend this to a friendRated 5 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, good customer service, excellent job
I would recommend this to a friendRated 5 out of 5 stars
just perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set up was professional and courteous
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator or freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers delivered it and set it up. Also explained features
I would recommend this to a friendRated 5 out of 5 stars
Nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. .........................................
I would recommend this to a friendRated 5 out of 5 stars
Bet crew in the business
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always on time and great customer service. Setup was a breeze.
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, careful and clean installment. Great job Geek Dudes!
I would recommend this to a friendRated 5 out of 5 stars
We have water & ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Delivery men hooked up the water connection right after they brought the fridge into the kitchen and installed the filter.
I would recommend this to a friendRated 5 out of 5 stars
Great installation service provides
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery team always provides great service.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and very patient. Friendly and timely
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple install. Fast courteous informative people
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 1 out of 5 stars
Customer service not so much service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed. I worked very well with your long wait times never did I complain. The man installing the refrigerator acted like he didn't see the elephant in the room. One of my refrigerators door had a huge dent on it and said he didn't even noticed it. I have called 3 times already, you guys keep putting me on the call back list and all 3 times you guys call back I answer and immediately I've been hung up on. I'm so frustrated. Over all the installation was very fast. Took about 30min.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Refrigerator Installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job is delivering and setting up our refrigerator. We are very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you purchase a large appliance from Best Buy, I would recommend that you have their professional installers deliver the appliance to your home.
I would recommend this to a friend