Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 896 Showing 17,901-17,920 of 27,394 reviews
  • Rated 5 out of 5 stars

    Door reversal February 12thpi

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His door reversal was finally done on February 12th Very happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and delivery. Had an issue with the door flap seal not catching, but was replaced fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Services are Top Notch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service and use of quality parts at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator installation went smooth and easy with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very good. They were professional and very cautious. Also very knowledgeable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly and clean. All of our questions were answered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the items and installed today. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install guys were very quick and efficient. Polite and careful transport of fridge from vehicle to install location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy, the place you can trust

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install in a professional manner, install where I want it, and connects without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. Keep up the good work Best Buy employees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy Good price i will suggest this item to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    first andsecond refrigerator damaged upon delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Viking refrigerator delivered and it had damage. The second Viking refrigerator that was delivered as a replacement is also damaged. The ice outlet is damaged. The refrigerator was left for me to use unit a replacement can be ordered - it is on backorder. The refrigerator door will not shut properly. I have to make sure the flap on the left door is open in order for the door to shut. I also have no functioning ice maker. I am thinking about cancelling this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool French doors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge design is perfect, the second pull out drawer is perfect for snacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly might be best service people I have met. Professional, caring and respectful people. They care to make you satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very quick and the guys were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Existing Waterline Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Installation staff made sure everything was connected properly to my Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying new fridge, lots of room and keeps things at an even temperature, delivered and set up quickly by professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you bestbuy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch guys! Thank you for sending quality installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved ghe item inside garage, put in proper position and fixed the connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, set up my freezer & were very friendly!

    I would recommend this to a friend