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Customer reviews

Rating 4.3 out of 5 stars with 27109 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 27,109 reviews
  • Rated 5 out of 5 stars

    Installation Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great job removing the old unit and installing the new one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Use BB - not HD or Lowes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC INSTALATION - I do this for a living with work and talk about seamless - I recommend anyone in need of appliances, to use BB to come to your home

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Poor installation I should have done it myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the unit was brought in to our garage intact, they wanted to leave very quickly and I had to force the main installer Steven to level it correctly. Initially he said it was level and rushed to take a picture. When I moved the level to another location on top of the freezer it was not. He then reluctantly adjusted it again and when I pressed on the left front it rocked back and forth. The second installer who didn’t speak English well, but was very nice asked for the pliers from Steve. He adjusted the other leveler and then it was fine. As Steve walked away he said see it was fine. I responded clearly it wasn’t. However after they left I looked at the installer instructions on the front door that said to be sure to remove all the tapes and styrofoam that hold things in place for transport. I looked in side and needed to remove 13 pieces of tape and 6 of the styrofoam pieces

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A keeper refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GE profile refrigerator except for a defective door installation problem. There is continuous condensation on the water dispenser and between the freezer and refrigerator doors. Best Buy will replace the refrigerator as soon as I am back from my trip and hopefully, my new refrigerator will be a keeper!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional, smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised at how easy it was to have this refrigerator installed. I just knew there was going to be some catch about the water line. However, it went smooth as glass and was installed quickly easily and with a minimum of fuss no screaming or gnashing of teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer guys came in and install my refrigerator with no problems and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its here! And is awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys took every measure to assure safety of appliance and my home had to remove door to house and to fridge they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery and Installing Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and expert service installing the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, punctuality and knowledge of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those guys!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE SO FRIENDLY!!! I was a little scared to be home alone while random guys I don’t know came into my house, but now I trust whoever best buy sends my way. They were chatting with me the whole time and seemed like they were having fun while setting up my freezer!? Those guys were so nice and really made me feel comfortable having them in my home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super fast well spent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came , installed, cleaned up. It was that simple and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service-men installed the service in a quick and timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Whirlpools best model. Its very spacious and quiet. Fits my food and freezer storage needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnt have done better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was no easy task to bring this beauty up a narrow staircase and through my small apartment. They did a wonderful Job..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    KitchenAid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful line of appliances. So far, I am loving this refrigerator. It is spacious and has held a large cake and long charcuterie board! I like the expanding shelf option!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time did a great job and we're nice people

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Please Adjust Coun Fridge Send Advanced Resolver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation not performed. Fridge not leveled...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job i love it its the best refrigerator ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever, 100% recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, 100% recommend. Super easy & fast purchase and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great! The guys made sure the product was in tact and got it up and running beautifully.

    I would recommend this to a friend