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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 907 Showing 18,121-18,140 of 27,394 reviews
  • Rated 5 out of 5 stars

    Perfect installation service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very punctual, kind, professional, efficient, and perfect service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and decent delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly skilled technicians had Nice and decent delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frig for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the water connection had to replaced ( old connection ) the installation was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the items directly where i wanted them and set them up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upon performing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon performing, therefore will be able to complete in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very professional in every way. Most respective of social distancing and masks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Brewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did an amazing job! On time and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEWARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were horrible. find your own installers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    rebuilding kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get these features on our Whirlpool fridge as we make our own ice cubes and use a bottled water company do deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I tried looking around but best had the best deal and best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy refrigerator installation. Best Buy installers very professional and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They hooked it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take long, they plugged in a water line. Not much to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were Great as usual. Both very polite and knew their jobs as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with ease. Very respectful of property and explained in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a fridge and the delivery men were great and installed my fridge exactly where I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, did their job as expected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Your delivery person cannot hook this up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this refrigerator, which I love you, need a private plumber to come out and hook up the outside waterline. No matter what Best Buy tells you you need this.. so on top of buying this refrigerator the cost for a plumber to come out was $250 after countless conversations with Best Buy. No one understood that this was necessary… so much time wasted on the phone people sending us everywhere but what we needed. Finally someone said oh you have to hire a plumber for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took twice to get it delivered, once they did were very efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked it up for no extra charge can ask for more than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was very professional and fast! Showed up at correct time

    I would recommend this to a friend