Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 910 Showing 18,181-18,200 of 27,394 reviews
  • Rated 5 out of 5 stars

    Installation of refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad do the installation was a no brainer, since I wouldn't be able to do myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I´m very pleased with the service. Arrived on time, very professional in working. If you are not a handyman, take this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it delivered and installed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time very fast efficient and professional. Process took less than 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need this

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you definitely need this. dont even try to install the fridge by yourself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installers were okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were okay but didn't speak very good english

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional delivery. Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refridgerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refridgerator was replace do to Ice maker not working and is now working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refridgerator delivery, installation, and removal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was on time , professional, pleasant , and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful experience. I recommend!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did an excellent installing the fridge, connections the water and demo the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent transaction and product. Customer service was also excellent. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was so easy and left little for me to need to do for my new fridge. Reviewed what was done with me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly hassle free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys showed up on time and hooked the fridge up as advertised. The were in and out in 45 minutes with no hassle at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys brought the equipment and hooked up the stuff without issues or hassles. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barry

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery removal and reinstall of our new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alessandro and onElvis are the best. Very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well - installers were both helpful. They even cleaned up after install. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd appointment by bestbuy technician, they forgot to get it with the open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers fixed the change

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mended a different hosing system for water line. Installers went out of their way to fix the problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make Sure You Check This Before Delivery Date!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second delivery after the first miscommunication delivery, I was told that they will not connect existing water line unless there is a shut off valve near by (within 6 feet of the fridge) due to possible insurance claim if leak happen after installation!!! This is a compression connection and when it leaks, you will see it. if not, they will rarely leaks for yearsss. Luckily or not the fridge they are delivering has big ding on the side and the warehouse did not care to exchange it and let the truck driver delivers it??? So I had to visit home store to buy PEX shut off valve and PEX tubing. All they did for installation was to screw tight the fitting to the fridge. They did not check if the fridge is level or not.

    No, I would not recommend this to a friend