Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 27,394 reviews
  • Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional installation. Would recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected correctly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hooked up and connected correctly. It wasn’t a rush job either. Very pleased. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installers always do a great job and respect your property.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Don't waste your money.....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total waste of money. They pulled 1 piece of tape off, looked at the freezer, said it looked level to them and left. It rocked, so I got a level out and properly leveled it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on the delivery, showed up on time and good communication before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were great! Installation had no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the water line and power. They attached all the doors and made sure they worked. Unfortunately they did not install all the draws or remove all the packaging material.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say but you won't be disappointed so go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the guys from Best Buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were PROS.. It was delivered and hooked up 3 days earlier than expected..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and courtesy. Work in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service guys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the install were great and very professional best service ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came, they installed....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they installed, they made my kitchen better! Needed nothing from me. Set it up and left the place clean once done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was fast the guys were very fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tech that showed up were professional and experienced, they had the equipment hooked up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new fridge and Best Buy and hooked up the water line. The two gentlemen did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys are professional and very quick to install your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and installed my refrigerator were on time and very nice. They were quick, thorough and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Proficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly and knowledgeable in setting up the new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came and helped were perfect. They need raises and promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline connection needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine that we needed this but it would have been nice if it came with the purchase instead of having to pay separate.

    I would recommend this to a friend