Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
WI-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very informative, attentive and helpful.
I would recommend this to a friendRated 3 out of 5 stars
Refri
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refri required water install Initial installer excellent Installer that came out 11/10 was rude and not wanting to do the job or wait until I could contact Best Buy Installer that came out on 11/12 excellent
No, I would not recommend this to a friendRated 2 out of 5 stars
Required Waterline Kit Did Not Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being forced to buy a new waterline kit with the purchase of the new refrigerator/freezer, you would think Best Buy would require their install techs to carry adapters. Not everyone has updated lines in their house and we are replacing an old refrigerator, so it should pretty much be a guarantee that the new line will not fit the line into the wall. I had to make 2 trips to Lowe's to purchase an adapter and installed the line myself.
No, I would not recommend this to a friendRated 5 out of 5 stars
Bottom freezer fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. I like the ease of the online order process. Excellent delivery service too.
I would recommend this to a friendRated 5 out of 5 stars
Quality & Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was excellent. He demonstrated how to use the refrigerator.
I would recommend this to a friendRated 4 out of 5 stars
good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This goes with the new fridge we purchased. Hope it lasts
I would recommend this to a friendRated 5 out of 5 stars
Good install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed the extra protection we had with geek squad Install
I would recommend this to a friendRated 5 out of 5 stars
Tools
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did the job. Connected the water hose to the plastic Valve without problem
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install with a nice flexible hose. No possible kinks in line.
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team delivered right on time. they were very proficient and professional.
I would recommend this to a friendRated 5 out of 5 stars
Honest install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were honest and stated that existing connection line was new enough so didn't have to pay for new connectors.
I would recommend this to a friendRated 5 out of 5 stars
Good delivery team
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a fast installation of the refrigerator. They arrived on time.
I would recommend this to a friendRated 5 out of 5 stars
Done right the FIRST time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that hard to set up but install has all the tools and extra help a back door phone call away if needed.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and on time product was in great condition
I would recommend this to a friendRated 5 out of 5 stars
Upright Freezer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best item you can buy able to store so many items and even cases.
I would recommend this to a friendRated 5 out of 5 stars
5star Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised - with a small hiccup that was easily remedied.
I would recommend this to a friendRated 5 out of 5 stars
Safe and Efficient Installation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safe and efficient installation. Techs wore mask and shoe covers.
I would recommend this to a friendRated 5 out of 5 stars
Easy Install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and removed my old refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by a couple of guys who know what they're doing!
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product. I did return it as the one I had already was working fine. Kind of pricey.
I would recommend this to a friend