Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
As promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians delivered and installed the unit in no time, making sure it was perfectly level. friendly and positional!
I would recommend this to a friendRated 5 out of 5 stars
Good quality at low cost
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality at low cost. No complaint after owning it for more than 6 months.
I would recommend this to a friendRated 5 out of 5 stars
Always great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service performed by Best Buy employees is always completed on time and by courteous staff.
I would recommend this to a friendRated 5 out of 5 stars
Job well done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those two guys did a great job, nice and professional.
I would recommend this to a friendRated 5 out of 5 stars
Necessary Accessory!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung refrigerator was hooked up to the RO spigot in minutes with this kit. The RO water and ice is great!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Crew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This crew was awesome. Got the fridge in and hooked up in no time. Super friendly.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up quick and promptly. No mess and stress free. Explain to us to flush the line til water is clear.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and very nice service with all the protocols of the covid pandemic
I would recommend this to a friendRated 5 out of 5 stars
Works like advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the adjustable drink drawer, very smart power saver, it keeps the motor from going all day long.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend using delivery and installation service.
I would recommend this to a friendRated 5 out of 5 stars
Great installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation service for my rental property, delivery ontime and good low maintenance appliances.
I would recommend this to a friendRated 5 out of 5 stars
Delivered, installed, and raje away.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and clean delivery, set up and removal of old unit.
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was knowledgeable and courteous. He answered all my questions. I am very satisfied with the installation.
I would recommend this to a friendRated 5 out of 5 stars
Good services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for the fast services i recommend deliver east for us
I would recommend this to a friendRated 5 out of 5 stars
Good service for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation by Best Buy, they were quick and prompt in time
I would recommend this to a friendRated 5 out of 5 stars
The delivery team was very efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was very efficient in all aspects of setting up our refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
They did it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys hooked up the ice maker. Wish they would have unpacked all the packaging for the shelves though!
I would recommend this to a friendRated 5 out of 5 stars
Great addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed for the refrigerator and me and my family is enjoying the convience of the water & ice maker
I would recommend this to a friendRated 3 out of 5 stars
Susie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had difficulty switching hinges. Installer apparently had no experience with this model. I later had to have door adjusted.
No, I would not recommend this to a friendRated 1 out of 5 stars
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor.The first try was horrible and my valve behind fridge was broken off by installer with water flooding kitchen. I had a plumber come stat and fix it. Then installer, who stated he’d come back the same day if I could get a plumber that fast, refused to answer his phone. His manager and 2 customer service staff attempted also to call him, he did not answer his phone ever for the following 6 hours, now day over. Customer service apologized and said a manager would call me 1st thing in the morning to straighten things out and get a new installer. My food is on ice in garage- need more ice- hassle- had to clean water mess too, now had to drive to store as no one calling me… I could go on and on but you get the gist by now… zero stars. The guys that showed up at 6 pm Saturday night were nice and did a good job but I was over it already.
No, I would not recommend this to a friend