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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27246 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and installation speed of the Refrigerator Install to Existing or No Water (Ready To Use). Many customers find the size and capacity suitable for their needs, and appreciate the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, concerns have been raised regarding the noise level and the absence of an ice maker, as well as reports of physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 27,246 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was done by a couple of guys who were courteous, competent, and prompt. My old fridge was quickly hauled away, and the new one hauled in, placed, plugged in, and leveled in a few minutes, and they made it look easy. Communication was excellent. They are a large part of the reason my next appliance purchase will be from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and installed my new refrigerator did an absolutely amazing job, they called ahead, they worked hard and were careful not to damage anything, they hooked it up to the water supply and made sure everything was working properly. They measured all the ways in and out and chose the best. These guys were true professionals .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless steel and flexible. Works well. Does what it should. No worried about leaks as with plastic or rubber hoses.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 5 out of 5 stars

    My installers were great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony, Jermy and Mel were fantastic They went above and beyond to make sure my refrigerator was up and running properly. Had a slight problem with one of the doors on the refrigerator was higher then the other. Anthony jumped right in and fixed the problem. Those guys work very hard. GIVE THEM A RAISE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Noiseless and very efficient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is very great. Noiseless. Freeze without ice it’s ideal for both indoor and outdoor. I use mine indoor and you won’t even realize there’s a freezer at the corner. Noiseless and very effective.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big but small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Holds a lot of food for just two people in a studio apartment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stated they couldn’t install the water to frío, had to pay a plumber to do it and it cost me a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as well. The guys took good care and pride during the process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young gentlemen who came to install our refrigerator were punctual, polite, knowledgable, and awesome! Everything went smoothly. They brought in the new one and left with old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG fridge, and the guys were really awesome who installed everything quickly and efficiently! They took old fridge (freezer died) with ease (not an easy task!).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Courteous Technicians, Some Functionality Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drivers/techs were very courteous and fast, but when they installed the fridge some items were less than satisfactory. The main issue was kinks in the water lines. This caused slow/low flow and strange noises. Once we determined the issue and corrected it the unit has worked without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy things were fixed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is working fine. Delivery went well. Happy that the rep was able to switch my delayed, no one can find info on when it will be available fridge to this one and get it to me as promised w/ no other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy delivery guys were great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the delivery and installation of a new fridge. The Best Buy delivery guys were knowledgeable, fast, professional and very careful. The delivery path to the kitchen was tricky, but the delivery guys expertly removed the doors, carried the fridge up the stairs, and reattached the doors quickly and efficiently. I wasn't able to get their names, but they were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys how installed my fridge provisional my tougher house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not leave me copies of receipts that I signed when delivery was made and other refrigerator was removed. Refrigerator makes a funny mooing sound constantly coming from the motor. Roomy nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they put it right in. Plugged it up it’s been great ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    a few issues-- but during covid crunch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation overall. A few issues... but they resolved them. Thankfully the crunch during covid is over, so they should be in better shape now for installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys get to the house very professional and knocked it out!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to install. Did exactly what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 separate appointments. The first the gentlemen were so professional and I had plumbing issues. They did such a good job I asked for them the 2 time to finish the job but could not make that happen. The second 2 gentlemen were as good. Was able to install the refrigerator with no issues and I am grateful

    I would recommend this to a friend