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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 27,394 reviews
  • Rated 5 out of 5 stars

    Smooth Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was done professionally so we were happy campers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was thorough and follow up with our missing handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers where quick and very efficient. Fridge was set up and the old one was hauled away. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation staff were great, kind and respectful of our property

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t change the door to the correct side or anything. Dropped it and left.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job with the installation and explained how everything worked when the install was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that installed the fridge were awesome and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guys did awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys did great setting up my freezer. Was a very easy delivery in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water hookup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this comes with the Refrigerator we just bought, for the water hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect and on time. The crew was very knowable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use this product. Christian did an outstanding job of delivery. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++ Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were GREAT! professional and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Installation to Existing Water Supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer hooked up the water line quickly and professionally. He was courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team did an excellent job installing the refrigerator to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the work they did to get the old fridge out of here.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unprofessional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service called two nights before to confirm the type of water line to ensure they could connect. The team showed up and kept saying they couldn't do because of "liability"; I could tell they just wanted to be done so they could be done with their day. I was irritated and done arguing with them. Plus, they didn't remove all the protective film from the fridge nor did they explain much about operation. Sorely disappointed. Wish I could remember the name of the contractor as I would NOT recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service representatives were very courteous & did an excellent job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that connected my New Fridge, were very thorough and did a great job hooking up my new Fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad that we had them install our purchased item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, techs who showed up were very helpful and friendly.

    I would recommend this to a friend