Customer Ratings & Reviews
Customer reviews
Rating 3.5 out of 5 stars with 239 reviews
(239 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers admire the Refurbished Classic Electric Scooter Subscription for its speed, affordability, ease of use, and long battery life. They appreciate the power of the scooter, the convenience of the subscription service, and the smooth ride it provides. However, some customers have concerns about the refund policy, limited range, customer service, shipping time, and the security deposit.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t buy here.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never was able to use this for the subscription. Waste of time and money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bait and switch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not a discount, the company sent scooter 14 days later, but charged me from the time I paid for subscription
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging socket is damaged and costumer services is too slow. I could exchange my scooter after 2 weeks couldn't even ride it once
No, I would not recommend this to a friendRated 1 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very bad experience, even though it was showing full charging but in middle of road scooter stopped so many times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been over a month and still haven't received it worst customer service can't get a hold of anyone
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for two recieved one never got the other never got a charger dont do buisness with them
No, I would not recommend this to a friendRated 1 out of 5 stars
It's always a catch!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Misleading! They wanted a $200 deposit. I'm so bothered. Waste of money!
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rip off, still requires $200 deposit before scooter can be delivered.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got this item and best buy refused to refund my money. This was a scam
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, I lose my money and they didn’t help me to get it back
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says its been redeem but i haven't recoeved it or any emails regarding it
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved it or a refund I could not get a hold of anyone for help
No, I would not recommend this to a friendRated 1 out of 5 stars
Scsm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scam……..…………………………………………………………………………………………………………..
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT BUY.BEST BUY SCAM BEWARE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent received it and best buy doesnt want to refund me
No, I would not recommend this to a friendRated 1 out of 5 stars
Scooter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never ordered a scooter. Someone compromised my account.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got my product I was suppose to and never got a refund.
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What the heck i can’t get everything MTF I pay money right now
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I purchased an actual e bike not something electronic
No, I would not recommend this to a friendRated 1 out of 5 stars
Lies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company lies about the scooter and how it is shipped
No, I would not recommend this to a friend- Pros mentioned:SpeedCons mentioned:Ride quality, Suspension
Rated 3 out of 5 stars
A Flop. Not Recommended. Fail.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is zippy and pretty fast. However, there is no suspension and you are going to feel each bump or pothole or crack through your joints, bones, jaw, psyche. Not a pleasant ride. I am happy to go back to the more expense Bird rentals throughout the city as they are a far smoother, more comfortable, and offer a more stable ride. The Bird One is the best scooter for the general rider in my opinion for anyone that doesn't require their scooter go 100 miles on a single charge and reach a speed of 35 mph. The foot deck is also way too small on the Unagi, and I am already small at 5'6 (5'2 lmao) with a perfectly petite 115 pounds LOL. The stem is also to flimsy and may need to be tightened after a riding excursion. It was not what I was expecting after seeing all the brand's glowing marketing ads on its website lol and definitely not for the price. For a monthly rental at $19 for this I say yes, check it out, I'm sure there are worse and far cheaper scooters. But I don't recommend buying one of these as there are way better scooters that are much more comfortable, and less expensive (G-Force S10).
No, I would not recommend this to a friend