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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers admire the Refurbished Classic Electric Scooter Subscription for its speed, affordability, ease of use, and long battery life. They appreciate the power of the scooter, the convenience of the subscription service, and the smooth ride it provides. However, some customers have concerns about the refund policy, limited range, customer service, shipping time, and the security deposit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 239 reviews
  • Rated 1 out of 5 stars

    Bad battery

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can just used like 3 miles…………….0000000000000000

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power, Speed, Weight

    Rated 4 out of 5 stars

    Absolutely amazing!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has great power, it’s lightweight, and gets good speed! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Favorite scooter so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a few different electric scooters in the past couple of years and this is by far my favorite. It's powerful, portable, and has a sleek design that really sets it apart from the other scooters in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and smooth ride with long lasting battery snd good speed also able to cancel at any time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    It was a pretty cool device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the speed , color options and the battery is awesome

    I would recommend this to a friend
  • Cons mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is lousy and the solid tires are a little rough of a ride

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful to get around town

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful experience, I could get around the city at ease and with a speed of 16 mph I could get to work and to the market all in one charge easily.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth ride. The scooter was surprisingly lighter then expected and more stylish then suggested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is so easy to use, and the fact that it comes with free maintenance is a huge bonus. I wish it had a phone holder but I use my Apple watch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Unagi scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good to use and also u can ride it fast

    I would recommend this to a friend
  • Cons mentioned:
    Deposit

    Rated 1 out of 5 stars

    DON'T DO IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to put a $200 deposit down to get the scooter. They don't tell you that. I asked Best Buy to refund me and was told I have to contact the company. They have no contact information, no help information, not one thing for contact at all. All the site do is let you pay and process it. I would not even give it the one star. No I am out of 20.00

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top 10 Best Online Purchases definitely.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been riding electric scooters, bikes, motorized bikes and every type of accelerated scooter you could think of since the early 2010s when they started getting traction (no pun intended). Name the brand, I currently have or had it. In my decade and a half years of riding, I've never, NEVER, felt a smoother ride. The thing rolls like its on ice. So impressed with this one Unagi. Impressed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unangi scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and rides nice but the handle broke off when I fell and it’s made out of cheap material inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excited product but reviews can mske it tough to choose but its all upto youselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Job Life Saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this scooter to reduce a 2 hour walk from work to home to a 30 minute ride to and from. even several of my coworks have strated thinking about getting one for themselves or for their family members. and all for 60 bucks saves time and money going to gas stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want one so bad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wemt through about 20 reviews and from what I can see im definitely getting one! Amd i really like renting it monthly amd thst you can cancel anytime so i can het one for the summer return it in the winter and just repeat each summer save money on gas and make my commute so much easier and fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product and customer service fast & easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was everything it said it was anymore you won't be disappointed, there's not a better E- Scooter out there that offers this type of service, and that you can return whenever you'd like to what's better than that! Awesome thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free maintenance is a huge benefit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to rent an electric scooter at first, but the Unagi has completely exceeded my expectations - it's the perfect solution for short trips around town! I was hoping for bigger tires but the free maintenance makes me feel better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    $200 deposit required

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't see this listed in the description anywhere. Definitely disappointing, it's refundable but not something i was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It very good it and it free I like it lot it very

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It  super good very thing was nice it very cool st

    I would recommend this to a friend