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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 239 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers admire the Refurbished Classic Electric Scooter Subscription for its speed, affordability, ease of use, and long battery life. They appreciate the power of the scooter, the convenience of the subscription service, and the smooth ride it provides. However, some customers have concerns about the refund policy, limited range, customer service, shipping time, and the security deposit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-239 of 239 reviews
  • Rated 5 out of 5 stars

    Ungai

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good way to get around and save money if your trying to get on your feet I honestly like it

    I would recommend this to a friend
  • Cons mentioned:
    Deposit

    Rated 1 out of 5 stars

    SCAM!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!! There is a $200 deposit before you get the scooter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it… It’s the best!!! I could visit many places in a very short period of time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is some finer print though read everything clearly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unagi Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's fantastic and helps with my commute to work and around town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it help me with my daily life and getting around is so much better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Rent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not order this scooter through Best Buy. After you give Best Buy your money they make you go through Unagi and pay additional fees to rent the scooter. If you need to make changes or cancel due to late delivery, you're out of luck on getting a refund. It's not worth the hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product hshahhahahhahahahahhshshhehah

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I want a scooter out of all this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters I still have not yet revived the scooter. They charged my card but won't refund me. It says it was delivered but never was I hate the fact I thought I was gonna get a Good deal from Best buy. I guess not . I

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its a Scam i want my 20$ back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the rental and once i received the code they have hidden fees . I would have just bought the scooter if they told me i had to pay 200 security deposit .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scooter sale gone wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got scooter had to pay additional money for the scooter witch I could not afford so the took my money and didn't refund me very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This ***** done lost it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Bueno. These guys really want a 150.00 deposit for one of the worst poorly made scooters on the market.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scooter sux

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t use the coupon without an id I have a learners permit issued by the state that is legal identification and they would not accept it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible company! I wouldn’t recommend them to Anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forbidde

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to log into the account and it says forbidden for a few days! How do I cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0 Stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save you’re time and money its a scam (Don’t buy from best buy)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the above or I don't know what's this qeustion saied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need reimbursement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t recieve the scooter & im still making payments

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unworking link

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unworking link Why did i waste my money on something that didn't work

    No, I would not recommend this to a friend