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Customer reviews

Rating 4.5 out of 5 stars with 3318 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,318 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great auto install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in the auto installation department. Very smooth and fast. Tech knew exactly how to install the remote start system in my vehicle seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for my old equinox with no factory rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation at an affordable price.A must have for New york winter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was great and helpful as explaining how to use our remote start

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and was able to install everything very quickly. I have had zero problems and would do it again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job just right and process was smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start/security plus audio system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall! Communication was good during the process, leaving zero chance of surprise costs. Consultation was very helpful as I was having my audio system installed and I wanted to make sure that I had everything needed for the job. The remote start/security system install was flawless, and they checked with me when they found leftovers of an old system that had to be removed. Everything was completed on time and I have zero complaints. This was for my daughter's car and she was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my remote start quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job, if i need anything else installed i will come back here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my remote starter did an excellent job. Everything was installed perfectly and a perfect timing.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity, Overall performance

    Rated 5 out of 5 stars

    Remote starter install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several items installed at the Des Moines BestBuy. They did a fantastic job. They explained what they would be doing, how long it would take and they were right on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was professional and instructions after install were clear and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crews between two stores collaborated and was able to get my repairs/installs done! Awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kia with security update KTDS good with one caveat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two compustar remote starts installed on two different kias. The first one (2011 sorrento with security update recall performed ) the installation had an issue where the alarm would go off after pressing the start button on the remote. The tech brought the car back in and was able to get that working properly so make sure you try before you take it home. Best buy does a nice job giving you a tour of the system before you go, so just don't let them turn off the system too quickly after the remote start is activated. Let it run for a minute. Make sure it continues to run the to alarm doesn't beep the horn.... One side note on the Kia is is the original remote lock/Unlock fob does not work when the car is started with remote system otherwise ... Works fine if you don't start the car with the remote though. Also the key fob the Kia gives does not remote start the car. If you hold down the unlock button twice like the compustar documentation says it will, that is not correct

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed my automatic start kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical guy installed my automatic start kit was very professional and helpful with the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Remote installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my remote starter for my car did a wonderful job. He was super nice and answered my questions. He installed it within an hour.

    I would recommend this to a friend
  • Cons mentioned:
    Wiring

    Rated 5 out of 5 stars

    Nice Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been super friendly and super helpful, even with the most basic questions you can ask them. This has been the 1st time that I have used their Car Installation group and also just as nice. Wish they would have taken more time to demonstrate, show and answer questions I had about the product. Instead I had to do some research on my own. More time could have been spent on the install as it was done a bit shotty and constantly have to retuck some of the wiring as it keeps falling out from where it was placed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but not fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service people great if not over worked. Appointment was delayed by over a hour but install was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Remote start crosstrek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote start on my 2021 crosstrek sport went a lot faster than expected and the installer was super helpful and knowledgeable! Walked me through everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install Friendly, efficient and done on time Very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    A real Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it scheduled (because.they are busy!). Tech did a great job, and in half the time he expected

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy to use

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use had to get another one. The installers installed it. Very helpful and showed me how to use it

    I would recommend this to a friend