Customer Ratings & Reviews

Outstanding professional service and great customer experience. Geek Squad and Totaltech should make BB the only place your electronics are purchased!

Not my first time visiting Best Buy to install something for me. Omi (sp?) was very pleasant, knew what he was doing and didn't try to sell me extra stuff. Gery satisfied with his installation. Was told it could take 2 hrs, and I was out of there before 1.5 hrs. Thank you!

The agents were amazing answered any questions i had and were very quick to get my install completed

I love my remote start. I hate a hot car in the summer...so now it's freezing cold every time I drive off

We dropped off our SUV, and everyone was following COVID guidelines. They covered the steering wheel and also put our key fobs into a baggie. It was quick, and installed well within the quoted timeframe. They explained how it all worked.

This remote start was compatible with my original key fob that came with my 4Runner. So I don’t even have to use the fob that came with remote start but I have it as a back up just in case. Being able to get into a warm car when it’s cold outside has been amazing. Highly recommend!

Excellent service. The tech even programmed my OEM key fob to operate the remote starter. To my surprise all of my key fobs even my husbands will operate the starter. Love this product and the attention received with the installation.

I absolutely loved my technician, he was very friendly, he did a demonstration of how to use the item. It was definitely worth my time.

Geek Squad installed my remote starters on my 2 cars and they were prompt, efficient and trained me on the operation of both remotes. Also informed me that if anything goes wrong, I can bring it to any Best Buy for free service.

I had an alarm system installed in my truck and they did a great job. They were even able to get me in a little earlier on my appointment day which freed up my evening. They were friendly, knowledgeable and very efficient.

The geek squad is a very good deal. It is for everyone in the house so i had my car remote start module changed and my daughter had a problem with hers and they fixed that also, all covered by the Geek Squad package. It is $200 for one year but covers a lot.

When it comes to install and messing with wiring of a car, you gotta go a trusted source and reputable place..not just a lil pop up shop. So who else do you trust besides Best Buy....they do a stellar job and know what theyre doing and stand behind their work!

I purchased along with remote start as advised during purchase. Best Buy technician used when installing remote start and had no issue.

We LOVE IT Dustin did a fantastic job taking care of us! Cant wait to do my other car!

Agent was amazing, kind and efficient. Always will have Geek Squad service!

I surprised my granddaughter with the remote starter for her birthday. She is very happy and enjoy all the convenience this remote has. Thanks Geek Squad for making my granddaughter birthday special.

I needed a harness for a remote start that i bought for my wifes car.

Got my remote start installed in Sterling, VA. The bro there (don't remember his name) was extremely meticulous and super cool. It took a few hours to get it installed but for the job he did it was worth the wait. 5 stars on yelp, I mean best buy.

I love my remote start i get to start my vehicle when its cold outside thats a big plus an also cool it down all extras with the remote start.

They dont know what there doing there liars cant get local store it sends you to mn there home state so cant talk to the store you buy from and call center doesnt have a clue on what there stores do they told me they dont install but charged me for it then sent all wrong parts had to cancell instzll from1/6 to 3/26 and spent 10 hours arguing with call center to connect me to store and said they cant hang up and call store again so i did sat on hold another 25 minutes only to talk to call center again now its 840 pm they close at nine they said they must be to busy to answer so the call goes to call center so dont buy from them go to pc richards or some where else they need lawsuites or the be shut down forshady stuff they do like sell returns as new not honoring there own comitments to customers cause nobody wants to work or there stupid or just lazy good way to conduct buisness losers jeff