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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,333 reviews
  • Rated 5 out of 5 stars

    Love you all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You people are the Best! Very knowledgeable enough to explain things Best Buy i salute your staff they’re consistent in many ways RESPECTFUL. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine better service than the Geek Squad auto installers. the guys are knowledgeable, friendly and do everything in their power to help. And they're never trying to sell you anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install on a FJ Cruiser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need the T-Harness for the install on my FJ, that didn’t matter to the tech. While it did take longer the tech took their time and wired everything expertly and my Compustar Remote starter works awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Sqaud Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the knowledge and experience of the installer ,he was clear offered me many options. He also saved me money and explained how to operate my remote start and I am looking forward to the smart phone app I stall 2 thumbs up. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to improvise and move services around due to the circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to talk to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to talk to and very patient with all my quesrions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION DEPT WAS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy that installed it was great. I heard not so great things about the one closer to me so I had to travel but worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system cancelled my appointment and after showing them the email confirmation I had received, they managed to fit the car in anyway despite already being a tech short. They even got it done faster than I ever thought they would. Terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my compustar remote start system installed at the galleria location in Houston. Installation techs were very friendly and informative. Completed installation earlier than quoted and all the features were explained very well before i left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were more than helpful. They truly went over and beyond to make sure that we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master Jedi Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy should've had a cape and a big S on his chest. Best install experience in my live. Professional and all by his self (geek squad) my as#. He has mad skills and deserves a big raise. Totally satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again best buy installation department doesnt fail. Installation was done before the the time given. They did an excellent job as always. Explained how to use the product perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They did reschedule original install date but those things happen. Doug the installer was great with instruction how to use. Prompt and courteous service. Best Buy delivers on the service as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very knowledgeable and knew exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product at a great price!!! Best customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Start is the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Start Installation techs at Best Buy Grand Junction rock. They are very knowledgeable, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In one word, PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE IT Dustin did a fantastic job taking care of us! Cant wait to do my other car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products, but poor appointment times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car alarm I purchased was a great value my only problem was getting the installation done I had to drive all the way to another city because the Best Buy and my town was completely booked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs. where great one to install my starter and the other to install the alarm. Both answered all my questions. both where very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was very easy, the rep helpes me right away and the product was exactly what was needed.

    I would recommend this to a friend