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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3311 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,311 reviews
  • Rated 5 out of 5 stars

    Keyless entry alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new keyless entry alarm system making it to open and close my car door without having to fumble in the dark for my keys this is quite a treat and I am glad that I had the work done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts working with the my installer, we finally got the service done. It only took so long, cause we had to keep ordering parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to install it right away...and they were great to week with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly, Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech called me an hour before appointment to let me know I could come in early if I wanted. I did arrive a few minutes early. Install was done in an hour so I was done a lot earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto start installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained everything very well and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician did great job installing my new remote start device and explained to how to use it, thanks for job done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rinaldo installed my Anti-Theft device efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rinaldo installed the Viper Anti-Theft device in my car. No one will be stealing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME installers in the auto bay at Peoria, IL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto accessory installers at the Peoria, IL Best Buy are AWESOME! They are friendly, professsional and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional gob done by my geek squard agent . He made sure my 3 car remote are all in working order and help answer all my concern. Please check the geek squad at mercury drive and ford road and thank the tech Josh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was very good and it only took one hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick and nice people to have to work on your vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install took a bit longer than expected due to problems with my vehicle, but the employee was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech hes amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the persons name its Robert He was the only tech at the south Coast store.. Always very friendly and very professional Thats one if the main reason I'm always go back to Bestbuy and get my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys met me outside (Covid Restrictions) told me hold long it would take to install the Remote Starter and when to return. The guys I dealt with were Polite, explained how to used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had the best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my alarm had very good customer service. I forgot their names but both of them were super nice and they explained to me everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product installers were great Christmas gift from my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My remote start for my Kia was installed in 2.5 ho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote start for my Kia was installed in 2.5 hours just as I was told it would be. The installer explained how the starter worked & answered my questions. I am very happy with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and it was done as soon as in an earliest time and the associated was so helpful as well as intelligent. He shows me all the instructions of use after installment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Viper wire harness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont know what there doing there liars cant get local store it sends you to mn there home state so cant talk to the store you buy from and call center doesnt have a clue on what there stores do they told me they dont install but charged me for it then sent all wrong parts had to cancell instzll from1/6 to 3/26 and spent 10 hours arguing with call center to connect me to store and said they cant hang up and call store again so i did sat on hold another 25 minutes only to talk to call center again now its 840 pm they close at nine they said they must be to busy to answer so the call goes to call center so dont buy from them go to pc richards or some where else they need lawsuites or the be shut down forshady stuff they do like sell returns as new not honoring there own comitments to customers cause nobody wants to work or there stupid or just lazy good way to conduct buisness losers jeff

    No, I would not recommend this to a friend