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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3328 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,328 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my remote start quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job, if i need anything else installed i will come back here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed my automatic start kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical guy installed my automatic start kit was very professional and helpful with the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    A real Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it scheduled (because.they are busy!). Tech did a great job, and in half the time he expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Guys are in Portsmouth New Hampshire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak for every Every Car installs Geek Squad. I can say I trust the guys in Portsmouth New Hampshire. They were upfront and told me that they were not able to install this in my Atlas VW instead of doing any questionable work. So I was able to cancel my order promptly and get my money back. I will be bringing my Tundra to get a remote starter installed. They installed my remote starter in my 2018 Camry. Great job, and I look forward to them doing a great job with my Tundra.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but not fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service people great if not over worked. Appointment was delayed by over a hour but install was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Car Alarm Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really sets it self apart with this service. It's not even close. For the Viper system purchase price and free guaranteed installation. Yeah. I'll recommend this to any and everyone. All this plus the backing of a Nation wide company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was professional and instructions after install were clear and complete.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job just right and process was smooth

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great perfectional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was Great. Called me early ahead of my appointment. Said he had finished his prior install early. Said I could come in for mine earlier. Got in. He got started right away. They originally quoted me 2 to 3 hours. He was done on 1 hour 10 minutes. He cleaned up the truck nicely. Only thing I wish. Was that I had been given more time on the demonstration side. He went through extremely fast. And didn't help with the programming of the starter with the phone app. Otherwise it was a Great install!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and very professional. They took time to explain to me how the product worked. It was a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity, Overall performance

    Rated 5 out of 5 stars

    These guys are terrific!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gents I worked with were really great- They explained things and did a terrific job. I would recommend them 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Can’t complain at all. Had it installed by Best Buy and the whole process went smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Started works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote started was installed by Best Buy techs and it works perfectly. Installation was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Customer Service and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy installed the system. He provided excellent service right from the start. I came in for my scheduled installation, at which point, he explained that the remote start system I had purchased, with help from a different Best Buy, was the wrong one for my car. He did everything he could to get me the right product quickly and then took me in for the install immediately upon receipt. He was friendly, knowledgeable and professional. Installations was perfect.Jeremy is a great asset to your store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pablo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professional! The installer was extremely knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was a total professional. You could tell that he loved his job and knew what he was doing. He left my car clean inside and all the panels were put back correctly. I will definitely be coming back to this particular Best Buy if I ever need installation services done as long as this guy is still working there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed it quickly and was very pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote start installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landon did a great job on my older car. It was a lot of hardwired to get the system installed. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Car starter accessory works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks geek squad! This came with a remote start bundle and it hasn’t failed at all. 0 issues after months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start with two way add on installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very clean and great job installing remote start.

    I would recommend this to a friend