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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3309 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,309 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Can’t complain at all. Had it installed by Best Buy and the whole process went smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote start with two way add on installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very clean and great job installing remote start.

    I would recommend this to a friend
  • Pros mentioned:
    Explanation clarity, Overall performance

    Rated 5 out of 5 stars

    Remote starter install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several items installed at the Des Moines BestBuy. They did a fantastic job. They explained what they would be doing, how long it would take and they were right on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Alarm Installation Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian (I wish I knew his last name) at the San Antonio store (Loop 410) was excellent. He made sure I had all the information I needed and even made sure my car was locked up in their garage since they had to keep it overnight. Needless to say, he did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Remote installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my remote starter for my car did a wonderful job. He was super nice and answered my questions. He installed it within an hour.

    I would recommend this to a friend
  • Cons mentioned:
    Wiring

    Rated 5 out of 5 stars

    Nice Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been super friendly and super helpful, even with the most basic questions you can ask them. This has been the 1st time that I have used their Car Installation group and also just as nice. Wish they would have taken more time to demonstrate, show and answer questions I had about the product. Instead I had to do some research on my own. More time could have been spent on the install as it was done a bit shotty and constantly have to retuck some of the wiring as it keeps falling out from where it was placed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Started works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote started was installed by Best Buy techs and it works perfectly. Installation was quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend LOVED this gift! It does wonders when its cold outside and you can just start the car from inside. Great gift!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install Friendly, efficient and done on time Very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tec started early and quickly instaled the unit nice jjob

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steve's the smart one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm planning on getting my daughter a remote viper starter like the one I had installed. I love mine! When she gets hers I'm making sure Steve in Oakdale installs it like he did mine. He is so nice, knowledgeable ,quick, thorough and courteous! He is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, got us in quick and easy, the install was much faster then they said it would be and everything looked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Viper install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. The agent was very helpful and professional. A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had this installed in all three of our vehicles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third one we had installed. I highly recommend having Josh Farmer install you unit. He is at the Best buy on Academy in Colorado Springs. Very happy with the product and more impressed with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote start installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landon did a great job on my older car. It was a lot of hardwired to get the system installed. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Geek installed my remote starter kit fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my remote starter fast. It said would be 2 1/2 hours to install. He had it done it about a hour was very happy. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install, very knowledgeable got me in 2 weeks early from appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a + cheyenne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice lady happy and took me aside to show me everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 return trips and 7 hours, the installer was told by management to change products. The 5th trip was the charm. To bad it took us going into the regular part of the store and demanding my money back, in order to get done, what should have been done long before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They do a nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technicians do a fantastic job. They also keep your vehicle clean.

    I would recommend this to a friend