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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,333 reviews
  • Rated 5 out of 5 stars

    Remote Start Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, friendly and professional service. Easy to use and explained how it works. Love the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and very knowledgeable. I have made purchases in the past at Best Buy but this guy went above and beyond explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was very good and it only took one hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECHNICIAN, JOHN WAS ABSOLUTELY WONDERFUL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was my installation technician at the Christiana, DE Best Buy store for my Remote Start system on my husband's car and he was absolutely wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was SUPER nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician! He was helpful and kind. he made sure to give me the direct number so i can reach out to him with questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product installers were great Christmas gift from my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my remote start quickly and professionally. Walking me through how to operate it with the remote and even programmed my original remote to work with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very pleasant and informative. Installation took approximately 2 hours. I waited in the store with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation led light up where you can see it on windshield

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad plans, really helps gives me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote start. So nice to have a warm car first thing in the morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cathy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good to have when it's cold outside. I can heat up my car and have my windows cleared by the time I need to leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2003 Toyota

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple process, took less than 1/2 day, super satisfied with the ease of operation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick and easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed my remote starter was great with his knowledge and customer service! I'd highly recommend getting your car starter installations done at this location!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job other than the confusion about installing the microwave. Not a Geek Squad problem per se but 3 months is a very long wait to get 3 of the 4 appliances you ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris at the Augusta location was amazing. He explained everything and kept us up to date on everything as he was going. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Remote starter is great for cold weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several things installed and all work perfectly, however the airbag sensor also needed to be reset, which required a return trip to Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, JWill! Thanks for choosing Geek Squad for this installation and for taking the time to provide your feedback. I'm sorry a return trip was necessary. It's great that our lifetime workmanship warranty was able to take care of that for you and we hope to be able to help again when the time comes for any additional upgrades!

  • Rated 5 out of 5 stars

    Service guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys were great!. Personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my vehicle alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed an alarm system in my vehicle. Install took a little longer than estimate because there was a bad shock sensor, but otherwise they did a good job.

    I would recommend this to a friend