Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,333 reviews
  • Pros mentioned:
    Installation speed

    Rated 3 out of 5 stars

    Remote start Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instal was required and included in the purchase of the remote start. Went well and wasn’t pushed to buy “extra” parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. The technician was great. Got me in early. Was done early and was very knowledgeable about the product. I thought he was a exceptional young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Dunwoody Install is #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom is amazing. His knowledge and friendliness are unmatched! Hope you are paying him! There are a LOT of business' out there that would take him in a heart beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me out big time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really get a chance to test the product yet but I must say that Geek Squad team go above and beyond to take care of customers. Thanks again for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price snd exceptional products, exceptional customer service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the Remote Starter after my new stereo system. Luis was awesome. He was very patient with showing me how to use all the gadgets and I am still learning. I trust Luis with my cars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Viper remote start installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was notified and reminded of my scheduled appointment. The Geek Squad technician thoroughly explained how-to use the Viper and my remote to start the car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time to get my cars remote auto start and this second time the only thing that happened was they unplug my gas door so I wasn’t able to open but other than that it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service team Very courteous and explained everything to me. Wonderful job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied with my membership. In some Best Buy stores the people that work for geek squad don’t want to do anything to fix your computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Save a lot of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good harness comes with free installation!! Its awesome!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatable with my car but i didnt find out untill 2 days before my appointment. They should told me before spending $500.00

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service really perfect.we recieve what we paid for .i really love this location ,the tech is professional and dont let you spends long time with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install done quickly, but a hike to get there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we used geek squad to install the product into the vehicle. Only issue is there were only a few locations that did vehicle installs, so it was a bit inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Painless Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely 10/10 service and installation. I can’t say enough how wonderful it was to work with the staff and how friendly and wonderful the whole process was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service professional and professional explanation of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and very friendly , respectful.Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant did an excellent job installing the remote start and explained all the functions in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really grateful to have the assistance of the auto tech install bay employee. He helped me order everything I needed, so when I showed up for my installation it was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice technician(s)and explained about the remote start functionality after the installation Completed installation within the reasonable time frame. Thank you for your help!

    I would recommend this to a friend