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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3311 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,311 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable, and professional. My appointment at best buy went smooth. My tech was able to explain and answer all my concerns. I definitely recommend and would return again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the remote start. Can not even tell that it was installed. They also finished 30 minutes early too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Geek Squad installed my remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my remote start, but whoever installed it ripped my weather stripping on my brand new 2021 Jeep. Now waiting for parts from the dealership and apparently they are on back order. I was told that they did not do it, but they are the only one who has been near that side of my vehicle since I picked it up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    job done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation service was very professional. job was completed on time. he went over product with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the winter, don’t gotta freeze while waiting to warm up the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viper auto start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was put in my 2014 Impala it did not take long, the young man set it up on my phone showed me how to use it, and every thing was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service experience and the opportunity for all customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech does a great job. He explains how the unit works and helps with any concerns you have. This is the second unit he installed for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, excellent workmanship!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car remote installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my remote starter and did an excellent job and explained everything. Top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install of my car alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. They were attentive, professional, experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best auto electronic installers around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Got the parts days after they were just released for this brand new model car installed it without any glitches works perfectly great job will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help in my way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad help to understand in a way easy. They help my proposite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car starter install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installation was flawless, i would recommend jackson mi installer to anyone. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah so for starters, appointment was set up for 9 am, no one inside said we needed to drive to the bay in back. Secondly, they never said we needed to purchase a remote start kit inside. They just said to schedule an appointment. The apprentice was great and did a great job. I will never recommend the person that runs this though. The lack of communication from the people inside was appalling and a waste of my time. Take it elsewhere, a verified dealership or the Kenosha Best buy. Not the gurnee one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Car Warm in the Winter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having the car warm and ready to drive. The techs were very good at explaining the use of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Installer was very knowledgeable, I bought the viper remote start first but switched to compustar to work better with my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech is absolutely the best he knows what he is doing and I believe that is name is Chris. Look for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long time to get an appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my remote start in the allotted time they said they would. It did take a long time to get an appointment though, like over a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that put in my remote start did an awesome job had it installed in about 1 1/2 hours and even linked it to work with my key fobs awesome job!!

    I would recommend this to a friend