Customer Ratings & Reviews

They were very good with communication on the phone.

Everything was connected in short time and with a smile!

The agent was very helpful with the information and on how to use it. Very respectful and answered all of my questions with ease. Thanks Bestbuy and their employee. Great work!

Installation was great. Installer was very knowledgeable, I bought the viper remote start first but switched to compustar to work better with my vehicle.

They installed my remote start in the allotted time they said they would. It did take a long time to get an appointment though, like over a month.

the installation service was very professional. job was completed on time. he went over product with me.

Excellent customer service installed my car starter easily

It’s so nice to get to a warm car in the cold winter!

Nice phone still have to figure out how to navigate

The guy that put in my remote start did an awesome job had it installed in about 1 1/2 hours and even linked it to work with my key fobs awesome job!!

My wife loves her new auto start. The tech and salesman were both on top of their game and made our experience at the eau claire best buy excellent. Thank you very much

They dont know what there doing there liars cant get local store it sends you to mn there home state so cant talk to the store you buy from and call center doesnt have a clue on what there stores do they told me they dont install but charged me for it then sent all wrong parts had to cancell instzll from1/6 to 3/26 and spent 10 hours arguing with call center to connect me to store and said they cant hang up and call store again so i did sat on hold another 25 minutes only to talk to call center again now its 840 pm they close at nine they said they must be to busy to answer so the call goes to call center so dont buy from them go to pc richards or some where else they need lawsuites or the be shut down forshady stuff they do like sell returns as new not honoring there own comitments to customers cause nobody wants to work or there stupid or just lazy good way to conduct buisness losers jeff

I like the idea of having the car warm and ready to drive. The techs were very good at explaining the use of the device.

Geek squad did a great job. Highly recommend them.

Worst experience ever! I purchase a remote start and had installation scheduled 1 month in advance to the date, because they were so busy. Then the day before the installation crew cancelled due to some emergency. Rescheduled for a week later. The day of the installation, yep - they cancelled on me again and said I'd have to wait 2 months. I got scheduled a month later at a different location. Had to drive an hour to new location and when I got there at the appropriate time the installation tech told me it would take 6-8 hours and they were closing in 4 or 5, so he wasn't sure he could do it. I was told it was a 2-3 hour job, so I was now stuck in a different town in winter with no transportation for many hours longer than I was told. The installation got done right before the store closed, but no one offered up any type of apology for the inconvenience of the entire ordeal. Plus, the installation tech at that store was a jerk. ON a positive note, the remote start was great and I love it even still.

Agent installed my remote starter and did an excellent job and explained everything. Top notch

Great customer service. Went above and beyond to provide me with my remote start. Including coming in on his day off and delaying his travel to see family the day before thanksgiving.

Verry great customer service. Very Helpful person who helped me. He showed me everything how i can use the remort starter all the functions. Great help.

The agent installation was flawless, i would recommend jackson mi installer to anyone. Great service

Geek squad installed a car starter in each of my daughters cars in the same day. They stepped us through the Blue Tooth sync to their phones and we were good to go.