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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3311 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,311 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by these guys. The actual best buy store was kind weird and rude not like the guys out back in the shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment are hard to get right now but the y made me an appointment and I’m very pleased with the time frame can’t wait to get it instslled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote car starter installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who put our remote starter in was very professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t remember the kid who installed it (maybe Josh) but this kid was fast efficient and displayed extraordinary customer service skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Start Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very professional ,and very thorough while explaining how to operate the equipment to me ! He gets Five Stars !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service i had a appointed they where waiting for my arrival i got there on time and leave on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to my appointment they took it in right. Walked around the store for a little while and they called me and it was all done. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my Green Bay Geek Squad Auto team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Green Bay team is awesome!! Helpful,informative and polite. I have been working with them for 11 years on 6 car starters with various family vehicles. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys that installed the remote start was great & helpful, they demonstrated how it worked and answered the questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation process, included with purchased remote starter. Installer were prompt and great customer services. Great instruction for remote starter usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to see if have this service for a year work the money. So if you have more Thant one installation yes you should have it. And their service is just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed this remote were professional and knowledgeable. Their customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad auto service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that day was amazing. The gentleman that installed the unit was great and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the Viper remote start carton says EVERYTHING YOU NEED IN ONE BOX, don't you believe it. This item was just one of the extras we had to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was candid and prove to be excellent. Things were put back in place where it truly belong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work excellent workmanship service. Obama is great. Price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reasonable customer service. Appointment is needed and hard to find ASAP, but after patiently waiting the service is worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took an hour to install our remote start. The guy who checked us in was very polite and at the end showed my wife how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant installation experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed this technology for my vehicle, and making it easy for me to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my remote start! I live in cold country and have no garage so it is a beautiful moment to step into an already warm vehicle.

    I would recommend this to a friend