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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,333 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yes

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Needle will Felicia sickle voice delete routine divorce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the Viper remote start carton says EVERYTHING YOU NEED IN ONE BOX, don't you believe it. This item was just one of the extras we had to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my daughters remote starter very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service i had a appointed they where waiting for my arrival i got there on time and leave on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Viper remote starter! The price and installation were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reasonable customer service. Appointment is needed and hard to find ASAP, but after patiently waiting the service is worth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really bad workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electricals are all messed up now. To many to list. Don't know what I'm gonna do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Geek squad taking care of your stuff . Don’t worry about nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service was quick and easy thank you wife loved the remote starter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad auto service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that day was amazing. The gentleman that installed the unit was great and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee provided excellent customer service. answered all of my questions and verified that had received the lowest possible price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took an hour to install our remote start. The guy who checked us in was very polite and at the end showed my wife how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Start Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Very timely and kept in contact during entire installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed this remote were professional and knowledgeable. Their customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my remote start for Car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed remote start for my Toyota 2019 Siena, He explained me how to use it, He was polite respectful knowledgeable. May God Bless Him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my remote start! I live in cold country and have no garage so it is a beautiful moment to step into an already warm vehicle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Box was brought up the stairs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take to long to give costumer service I've noticed I stood in line aprox 40 minutes Before personal acknowledge I was standing in line

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Installer not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote start installation was not the greatest. I had a call telling me my car was ready, I show up to see people pushing my van in to garage bay, Installer pinched and broke wires on my car, he tapped to repair, car died. I had to wait for him to trouble shoot and repair, I asked him to get me a new harness but he just tapped it back. Finally he was done, and I asked him to install the app on my phone like the product states, he said I would need another appointment, just unprofessional from start to finish. I would recommend this store and item, just not the installer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave me a lot of information on my Viper purchase and took the time to show me how everything worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote car starter installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who put our remote starter in was very professional and helpful!

    I would recommend this to a friend