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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,333 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service. Austin the car installer was very knowledgeable and was very helpful on deciding a additional purchase add-on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was candid and prove to be excellent. Things were put back in place where it truly belong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by Alex best person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my second car works perfect fine and range is awesome even if I am away from my car it turns on through buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process from the time I purchase to the installed was great the customer service and attention to details AWESOME!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was easy and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well! I had a few things I wanted David to change and he made sure I was happy. Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Poor install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote starter, but poor installation killed my starter a couple months later. Dealership sold me a new starter for $900, now it works well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things went exceptionally well. Tech kept me updated and was quick. He explained all features, etc when done. Very thorough. Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very caring and professional to my needs. And

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant installation experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed this technology for my vehicle, and making it easy for me to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointment was on time and installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also had Geek Squad come out and hook up my first computer seven or eight years ago and that went very well also very happy overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, however due to Covid it took 4 months from original date to install. But all else was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took little longer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation took little longer than expected, but technicial had to do some troubleshooting with manufacture support over the phone so it was not a dig deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband car wouldn't start after they installed a remote starter. They broke the car back down and found the issue immediately. Havent had any more issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work excellent workmanship service. Obama is great. Price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Start Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everett at Best Buy Danbury has installed multiple systems for me on multiple cars and he is the best. Wouldn't trust anyone else to do the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made appointment, they were ready. Told me approximate time - it was quite accurate. Explained the how and why - with courtesy. Nice experience all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Geek Squad to 'get the job done'. They seem to have all the expertise required to accomplish the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from Keenan!! Would definitely recommend him for any installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do believe they are good they keep you updated and everything went how it suppose to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it so far but I think it's great especially since its free for total tech members.

    I would recommend this to a friend