Customer Ratings & Reviews

The techs were so professional and knowledgeable! Explained everything I could expect from the Auto Start System they were installing. showed me how to use it. Very quick and took great care of my car! I highly recommend them for installing!!

My tech was quick, proficient, and most importantly... diligent

I had 4 appointments for a car alarm installation before it was working properly. The first appointment was at the Fairmont location, and the install was done but the guy couldn't get the door locks to work. He scheduled me for another appointment the next week, and still couldn't get it work, because I needed a part they initially told me I didn't need. After a few weeks of not hearing from anyone on getting my alarm installed correctly I had to drive 35 mins to the store for them to send me to a location an hour away (my third appointment). At the third appointment the guy told me he wasn't certified to mess with the wiring and made an appointment for another location that was over an hour away from home. The guys at the Sugar Land location finally were able to help and got everything working as it should and it took less than 20 mins. The guys at the Sugar Land location were very knowledgeable and quick. If you're in the houston area and need a car alarm installed go straight to them. The Sugar Land location gets 5 stars from me, but the other locations get 2, which is why I'm giving an overall rating of 3.

Installation went great. The agent was very helpful and professional. A+

I called in customer service walked me through the options. Dropped my cam off the day if the install. Everything went as discussed. The remote starter is working great and the price was a great deal.

The installer of this Drone Remote start using was excellent. Because my check engine light was on, he discussed the installation process, made me aware that if he ran into any problems, he would let me know. No problems were experienced and he was dead on when he said it would be done. As a matter of fact, he was 20 minutes early which helped me get down the road to work. I will come back if I purchase this unit for my other vehicles.

The installer was very very professional, fast, and thorough. Better than most that I have encountered.

The technician was great! Very knowledgeable and helped introduce me to the remote start that was installed. Always good to get the in-person overview rather than try to translate the cryptic instructions.

After initially struggling to schedule the installation, the store manager and installation associate made several phone calls to coordinate an earlier installation as the appointment schedule changed. The installation was quick with clear communication regarding drop off/pick up and product instructions.

[Employee of bestbuy] Easy to use had to get another one. The installers installed it. Very helpful and showed me how to use it

The install technicians do a fantastic job. They also keep your vehicle clean.

Ony took 40 minutes to get my CompuStar remote start installed and it works great.

Got it for my daughter’s car. Exactly what she wanted for Christmas. Easy to use, was installed promptly and professionally.

Mark installed this unit in my car in about 30min. He was knowledgeable, helpful and answered every question i could throw at him. Install was clean, explaining was on point, highly recommend this guy to install your equipment and the Independence location in Va

I start my car from the top of a hill to a covered parking area at the bottom. It's a decent distance from the house. It starts every time. They did a great job installing it, and they finished faster than I thought.

They installed my remote start in my new SUV and did it quickly and neatly. They are wonderful!

I absolutely love Best Buy's remote installation service. This is the second time I've done it it's usually completed within two hours. Never had an issue with the car alarm system. The remote starter is a game changer.

The agents installed our remote start timely without any issues

very nice lady happy and took me aside to show me everything

Tony did a good job when installing the remote starter. He gave me all the information I was needing to have something fit my needs. Everything works phenomenal and I will sure come back for any future installations.