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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3312 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,312 reviews
  • Rated 4 out of 5 stars

    Car starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money geek squad was very helpful in answering my questions that I may have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed it was very knowledgeable and explained what is was going to do also help me figure out how to use the starter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've actually had Geek Squad for years and have had NO complaints, They are the BEST!!! THANKS for being there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved lots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at the front counter helped me out lots and gave me the most affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service bone fast good job no lose wires very clean install

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Geek Squad try to install my car Security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns out the kit that Best Buy's sale-man selected for me is NOT fit for car. Kind of wasting my time to paid for the product and wait for 3 weeks later for the installation. IF the info is accurate at Best Buy Sales system that will prevent the time that I had been wasting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote starter is great but the installer at the Best Buy store was amazing! Most professional person I’ve ever met at a retail outlet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a remote starter installed. The man was great, friendly and courteous. The job took 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer at the kokomo indiana best buy location is very knowledgeable and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly helped me with all the things i needed thank for the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of remote start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician came in early for me so I didn’t have to wait a month to get it installed. He went out of his way to get me up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Geek Squad a Perfect Service Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad is an excellent team to complete installation on any car alarm systems you may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service. Great team. Great worth. Cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and they did an amazing job. I absolutely enjoy my new remote start system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent added my system and gave me a tutorial on how it works. Was very friendly and knowledgeable about products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing you can hope for! Always helpful and available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car services 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Always use them for install for remote services

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    incompetence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After confirming with the store that the installation bay would be able to remove an existing malfunctioning after-market security system, we went through the process of scheduling the install. Due to schedule issues with the install bay we needed to reschedule. After dropping off the car and leaving we heard back from the bay that they could not install anything because we had an pre-existing after-market security system. Sigh. Everyone we dealt with was very nice, but there is a pretty big disconnect between the sales floor and the install bay that, in our case, caused us a lot of hassle and frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad very quickly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended car remote starter and for some reason my Hyundai Tucson key fob also working with. I loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and make you want to come back to Bestbuy, you guys should just keep up the good work because it’s pays

    I would recommend this to a friend