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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3312 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and installation speed as positive aspects of the remote start or security system install. Customers have also noted the clarity of explanations provided and the good range of the remote start. However, some customers have reported compatibility issues, wiring problems, alarm performance failures, and battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,312 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to connect without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and great customer service. Great experience with geek squad installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly people :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a wonderful staff. People are really friendly and wonderful. I was waiting for 3 hours and I had a really good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was able to get installation the same week as car starter purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended harness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This harness works well with the harness for remote start. By using this harness they cut up less wires underneath your dash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Always professional attention to my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation started on time and the technician was very knowledgeable and provided great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Start system installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed remote car start system. They took decent amount of time to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was friendly and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Agent went above and beyond. He was very informative and answered all my questions. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    auto car systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mays landing service guy very nice and quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, quick, friendly, and much better priced than local car audio shops. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians went above and beyond as well as troubleshooting for me when I reset my starter by mistake

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Best Buy to install a remote car in the past. Great car starter and perfect installation. I used them to install my current car's remote starter. It was programmed incorrectly and won't stay on when the car is started or when I open the car door. I'm disappointed in my experience. Hopefully they'll be able to fix it when I can take it back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad yea right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike the service at there shop the guy didn't even greet me It took 3 hours to install didn't even offer any seat till there where almost done. The instructions given to me we're wrong had to go back and ask for them. Again took there time to even help they should always print instructions out to there costumers is should be a priority.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Great service…………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Remote Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who performed the install was very friendly, knowledgeable and went over everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were very professional and worked in a timely manner! I appreciate their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viper remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome job well done.....great service in an out !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote starter install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote starter was installed satisfactorily but took twice as long as was told it would be close to 5 hours to complete the installation and was never contacted letting me know about the delay which I feel they should have called and notified me.

    I would recommend this to a friend